At a Glance
- Tasks: Provide exceptional customer service and assist with inquiries about journeys and tickets.
- Company: Join Northern, a company dedicated to excellent customer relations.
- Benefits: Enjoy unlimited free travel, a generous pension scheme, and family leave benefits.
- Other info: Work in a diverse environment with great employee perks.
- Why this job: Be the face of customer service and make a difference in people's journeys.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Northern is seeking a Customer Relations Assistant based in Blackpool to provide exceptional customer service. You will be the primary point of contact for customer inquiries regarding journey times, tickets, and service disruptions. The position requires working shifts across multiple stations along your route.
Key benefits include:
- Unlimited free travel for you and your dependents on Northern services
- A generous pension scheme
- Enhanced family leave benefits
- Numerous employee perks
Join us and contribute to a diverse and inclusive work environment.
Station Customer Experience Advisor employer: Northern
Northern is an excellent employer that prioritises exceptional customer service while fostering a diverse and inclusive work environment. As a Station Customer Experience Advisor in Blackpool, you will enjoy unlimited free travel for you and your dependents, a generous pension scheme, and enhanced family leave benefits, all while having the opportunity to grow within a supportive team dedicated to employee development.
