Northern in Sheffield is seeking a Customer Relations Advisor to join our Customer Experience team. The role covers handling queries across phone, email, web chat, and more, with a focus on keeping customers informed and supported.
You’ll contribute to resolving complaints, processing refunds and ensuring accessible journeys. The position is hybrid, with a mix of office and home working, 36 hours per week.
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Hybrid Multichannel Customer Experience Advisor in Sheffield employer: Northern
Northern is an excellent employer, offering a dynamic work environment in the vibrant cities of York and Manchester. With a strong focus on employee growth and collaboration, you will have the opportunity to develop your skills while contributing to meaningful projects that enhance customer journeys. Our inclusive culture promotes innovation and teamwork, ensuring that every team member's voice is heard and valued.
