At a Glance
- Tasks: Lead operations to optimise retail systems and enhance customer experience.
- Company: Join a leading company focused on safeguarding revenues and improving customer journeys.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a team that drives innovation and fraud prevention strategies.
- Why this job: Make a real impact on customer trust and system efficiency in a dynamic environment.
- Qualifications: Experience in retail operations and strong collaboration skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Northern is seeking a Retail Operations Delivery Manager to optimise our Retail and Validation Systems and safeguard multi-million pound revenues. This hybrid, full-time role places you at the heart of our customer journey, ensuring systems are highly available as customers buy, travel and trust us.
You’ll lead day-to-day operations, manage supplier relationships, drive system changes, and collaborate across teams to improve fraud prevention and channel shift, while delivering continuous improvements.
Retail Systems Delivery Manager (Hybrid) employer: Northern
Northern is an excellent employer, offering a unique opportunity for Night Train Cleaners in Manchester to enjoy unlimited free travel and a supportive work culture that prioritises employee growth. With tailored training programmes and a generous pension scheme, we foster an environment where every team member can thrive and develop their skills while contributing to the cleanliness and readiness of our trains.
