Train Cleaning Team Lead - Nights in Newcastle upon Tyne

Train Cleaning Team Lead – Nights

Company: Northern – Newcastle Upon Tyne, England, United Kingdom

Location: Newcastle Upon Tyne, England, United Kingdom

Grade: TPL Night Shift

Salary: £27,933 per annum

Hours: 35 per week

Role Type: Onsite

Function: Engineering

At Northern, we’re all about spotless trains and seamless travels. If you’ve got an eye for detail and a bit of sparkle, we’d love to have you on board!

Responsibilities

• Support and motivate your team to deliver the highest cleaning standards.
• Ensure the successful running of the shift from start to finish, communicating shift requirements and organising workloads.
• Adhere to Health and Safety protocols and procedures.
• Lead a team to maintain Northern\’s high cleaning standards, interacting with colleagues from all backgrounds.
• Address challenging situations and resolve significant cleaning issues that could impact train services quickly and safely.

Qualifications & Skills

• Customer focus – delivering spotless trains to enhance passenger experience.
• Shift management and organisational skills.
• Team support – reinforce high standards and work alongside cleaning teams.
• Leadership and interpersonal skills.
• Attention to detail and pride in maintaining a clean environment.
• Excellent verbal communication.
• Initiative – think on your feet and handle safety‑critical issues.

Requirements

• Live within a 45‑minute car journey from the assigned train station.
• At least 21 years of age at application.
• Pass the safety‑critical medical assessment, including drug and alcohol screening.
• Normal colour vision.

Benefits

• Free unlimited travel for you, your partner and your dependants on Northern services.
• 75% discount on other UK and European networks.
• Generous pension scheme – 1.5 times top‑up.
• Enhanced family benefits – 9 months full pay maternity leave, 2 weeks paternity leave.
• Cycle to Work Scheme – save up to 42% on a bike.
• Exclusive discounts across shopping, wellbeing, and more.
• Holiday Purchase Scheme – buy up to 5 extra days of annual leave.
• Employee Assistance Programme – 24/7 support.
• Training and career development opportunities.
• Recognition awards – Northern Lights and Northern Sparks Awards.

Why Northern?

We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance customer experience while protecting the environment.

Equality, Diversity & Inclusion

At Northern, everyone belongs. We make reasonable adjustments to our recruitment process and are Level 2 Disability Confident. All successful offers are subject to DBS checks and medical assessments. We do not discriminate on any protected characteristics.

To apply, click the “Apply” button on our careers page.