Northern is seeking a Train Presentation Performance Improvement Manager to lead regional teams across the North. Based onsite in Newcastle upon Tyne, you’ll coach, develop and drive standards, using inspections and data to identify improvements and turn insights into practical changes that benefit customers on every journey.
You’ll manage the regional Facilitator, train new starters, support Team Leaders, and ensure the right processes, technology and information are in place.
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Regional Train Presentation Performance Lead in Newcastle upon Tyne employer: Northern
Northern is an excellent employer, offering a dynamic work environment in the vibrant cities of York and Manchester. With a strong focus on employee growth and collaboration, you will have the opportunity to develop your skills while contributing to meaningful projects that enhance customer journeys. Our inclusive culture promotes innovation and teamwork, ensuring that every team member's voice is heard and valued.