At a Glance
- Tasks: Provide 24/7 support for network and telephony systems, ensuring high availability.
- Company: Join a forward-thinking company with a commitment to inclusivity and employee well-being.
- Benefits: Enjoy unlimited free travel, generous pension contributions, and tailored training opportunities.
- Other info: Be part of a team that values diversity and offers excellent career growth.
- Why this job: Make a real impact in a dynamic environment while developing your technical skills.
- Qualifications: 5 years of networking experience and Cisco CCNA certification required.
The predicted salary is between 36140 - 36140 € per year.
We are looking for a Network Engineer to provide 24/7 Infrastructure Support, ensuring the availability of all IT Systems is maintained to a target of 99.99%. In this role, you will be responsible for the preparation, pre‑build, testing, and configuration of network and telephony equipment. You will also attend site locations to carry out installation, fault diagnosis, and resolution across network and telephony infrastructure. You will provide specialist support across all areas of network and telephony systems, with some involvement in server administration. In addition, you will contribute to the research and development of emerging network and telephony technologies to support continuous improvement. The role will require you to take ownership of assigned projects, coordinating and delivering work packages to meet agreed timescales, including liaising with internal stakeholders and third‑party suppliers to ensure successful delivery. You will be responsible for creating and maintaining accurate system and network documentation, ensuring all changes are managed in line with established change control processes.
Responsibilities
- Provide specialist support and serve as a second line on‑call for network and telephony infrastructure.
- Participate in a 24/7 second line on‑call rota and may provide service desk telephone support when required.
- Be willing to travel to other sites at short notice and outside of normal working hours to support essential fault resolution.
Qualifications
- Strong practical technical skills, with excellent problem‑solving and troubleshooting ability.
- Experience configuring and maintaining routers, switches, firewalls, and wireless infrastructure.
- Cisco CCNA certification.
- Strong organisational skills, with the ability to plan and manage your own workload effectively.
- Excellent interpersonal skills, with the ability to provide guidance and support to colleagues within the IT team.
- Minimum of 5 years networking experience.
Benefits
- Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
- Generous Pension Scheme: We top up your contributions by 1.5 times.
- Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
- Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
- Exclusive Discounts: From shopping to well‑being, Northern Perks has you covered.
- Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
- Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.
- Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway. We don’t just move people from A to B – we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We’re also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. All successful offers will be subject to a DBS check and a medical assessment.
Network Engineer employer: Northern
As a Network Engineer with us, you'll join a dynamic team that values innovation and collaboration, all while enjoying the vibrant culture of Manchester, Leeds, or York. We offer exceptional benefits including unlimited free travel for you and your family, a generous pension scheme, and tailored training opportunities to support your career growth. Our commitment to employee recognition and inclusivity ensures that every team member feels valued and has a clear pathway to success.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with other Network Engineers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, configurations, and any troubleshooting you've done. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Practice your interview skills! Get a friend to throw some technical questions your way or even do mock interviews. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team. Don't miss out!
We think you need these skills to ace Network Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Engineer role. Highlight your experience with routers, switches, and firewalls, and don’t forget to mention your Cisco CCNA certification. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about network engineering and how you can contribute to our team. Be sure to mention any relevant projects or experiences that showcase your problem-solving skills.
Show Off Your Soft Skills:While technical skills are crucial, we also value excellent interpersonal skills. Make sure to highlight your ability to work with colleagues and provide support. This will show us that you’re not just a tech whiz, but also a great team player!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Northern
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around routers, switches, and firewalls. Be ready to discuss your hands-on experience and any troubleshooting you've done in the past. This will show that you're not just familiar with the theory but can also apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've tackled network issues before. Think about specific challenges you've faced and how you resolved them. This will demonstrate your ability to think on your feet and handle the pressure of a 24/7 support role.
✨Understand the Company Culture
Familiarise yourself with the company's values and benefits, like their commitment to employee recognition and development. Being able to relate your personal values to theirs can really set you apart and show that you're a good fit for the team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their approach to emerging technologies or how they manage change control processes. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
