Northern in Manchester is seeking a Customer Information Controller to work on-site, covering 42-hour rolling shifts. Salary £46,688 with 90% during training. You will monitor services, update passengers in real time and coordinate information across systems to keep everyone informed during disruption.
You’ll collaborate with Customer Services to arrange alternatives and support rail replacement activities, while updating CIS and LLPA screens accordingly.
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Railway Real-Time Customer Information Controller in Manchester employer: Northern
Northern is an excellent employer, offering a dynamic work environment in the vibrant cities of York and Manchester. With a strong focus on employee growth and collaboration, you will have the opportunity to develop your skills while contributing to meaningful projects that enhance customer journeys. Our inclusive culture promotes innovation and teamwork, ensuring that every team member's voice is heard and valued.
