Northern is seeking a Train Presentation Performance Improvement Manager to raise standards and improve performance across the region. You’ll coach and develop teams, use performance data to identify improvements, and translate insights into practical changes that enhance customer experience on board.
This role has real regional influence, including onboarding, training and developing Team Leaders, ensuring safety, COSHH compliance, and efficient processes across day and night shifts.
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Rail Presentation Performance Coach & Improvement Lead in Manchester employer: Northern
Northern is an excellent employer, offering a dynamic work environment in the vibrant cities of York and Manchester. With a strong focus on employee growth and collaboration, you will have the opportunity to develop your skills while contributing to meaningful projects that enhance customer journeys. Our inclusive culture promotes innovation and teamwork, ensuring that every team member's voice is heard and valued.
