Associate Product Manager - Customer Experience (Hybrid) in Manchester

Associate Product Manager - Customer Experience (Hybrid) in Manchester

Manchester Temporary 58349 - 71315 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Enhance digital products by turning customer insights into actionable improvements.
  • Company: Join Northern, a forward-thinking company focused on customer experience.
  • Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
  • Other info: 12-month contract with potential for career advancement.
  • Why this job: Make a real difference in customer experience while developing your product management skills.
  • Qualifications: Strong analytical skills and a passion for improving customer journeys.

The predicted salary is between 58349 - 71315 £ per year.

Northern is seeking an Associate Product Manager on a 12-month fixed-term contract to help improve our digital products and services for customers.

You will work hybrid, collaborating with Customer Experience, IT and Commercial teams to turn customer insights into practical product requirements and improvements.

You will build backlog items, track KPIs and OKRs, and contribute to the lifecycle from discovery to delivery, while supporting budgets and supplier relationships.

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Associate Product Manager - Customer Experience (Hybrid) in Manchester employer: Northern

Northern is an excellent employer, offering a dynamic work environment in the vibrant cities of York and Manchester. With a strong focus on employee growth and collaboration, you will have the opportunity to develop your skills while contributing to meaningful projects that enhance customer journeys. Our inclusive culture promotes innovation and teamwork, ensuring that every team member's voice is heard and valued.

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Contact Details:

Northern Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Associate Product Manager - Customer Experience (Hybrid) in Manchester

Connect with Product Management Communities

Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!

Attend Industry Meetups and Workshops

Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.

Showcase Your Work with a Portfolio

Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.

Apply Directly on Company Websites

When you spot a temp role like Associate Product Manager - Customer Experience (Hybrid) at Northern, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!

We think you need these skills to ace Associate Product Manager - Customer Experience (Hybrid) in Manchester

Product Management
Customer Experience
Collaboration
Backlog Management
KPI Tracking
OKR Management
Lifecycle Management

Some tips for your application 🫡

Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!

Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!

Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Northern!

Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!

How to prepare for a job interview at Northern

Show Off Your Product Knowledge

Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!

Agile Mindset is Key

As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!

Bring Your Portfolio of Projects

If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.

Communicate Clearly and Concisely

They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!