At a Glance
- Tasks: Be the face of our company, helping customers with their travel journeys.
- Company: Join Northern, a leader in customer service and travel experiences.
- Benefits: Enjoy free travel, a generous pension, and career development support.
- Other info: Dynamic team environment with opportunities for growth.
- Why this job: Make a difference in customers' travel experiences every day.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 22000 - 28000 £ per year.
Northern is looking for a Customer Relations Assistant in Lea Green to join our Customer & Commercial team. In this role, you will be the face of the company, helping customers with journey information and ensuring their travel experience is smooth.
Key responsibilities include:
- Advising on journey times
- Handling customer queries
- Maintaining station cleanliness
- Managing ticket sales
The ideal candidate will have a passion for customer service and strong communication skills. Benefits include free travel, a generous pension, and support for career development.
Customer Relations Pro — Elevate Traveler Journeys employer: Northern
Northern is an exceptional employer that prioritises customer service and employee growth, offering a vibrant work culture in the heart of Lea Green. With benefits such as free travel, a generous pension scheme, and dedicated support for career development, we empower our team to thrive while ensuring our customers enjoy seamless travel experiences. Join us to be part of a dynamic team where your contributions truly make a difference.
