Communications Manager - Rolling Stock Programmes - 2 Year FTC

Help shape the future of rail in the North. We are looking for an experienced and strategic communications professional to lead communications for some of Northern’s most significant transformation programmes, including our ambitious New Trains Programme. This is a rare opportunity to play a central role in a multi‑billion‑pound investment that will transform train travel across the North of England for decades to come.

As Communications Manager – Rolling Stock Programmes, you will be the dedicated communications lead for some of Northern’s major strategic programmes, working closely with senior leaders, programme teams and external partners. You’ll develop and deliver communications strategies that inform, engage and inspire a wide range of audiences, including colleagues, customers, stakeholders, elected officials, trade unions and the media.

Your responsibilities will include:

• Leading communications for Northern’s New Trains Programme and other related projects.
• Developing integrated communications plans covering internal communications, media relations, customer communications, stakeholder engagement, events and campaigns.
• Acting as a trusted adviser to directors and senior leaders, providing strategic communications counsel and reputation management support.
• Building strong relationships with programme teams, industry partners and government stakeholders.
• Ensuring colleagues, customers and communities understand how investment programmes will benefit the railway and the regions we serve.
• Identifying and managing reputational risks, providing expert advice on sensitive and complex issues.
• Delivering engagement activity that gathers insight and ensures the right people are involved at the right time.
• Supporting major announcements, launches, events and media opportunities as new trains enter service.

Northern’s rolling stock programme is expected to represent an investment of between £2 billion and £4 billion, with the first new trains arriving by 2030 and fleet delivery continuing through to 2034. The decisions we make – and how we communicate them – will shape the experience of millions of customers, thousands of colleagues and communities across the North. This role offers the chance to influence nationally significant programmes, work with senior stakeholders across government and industry, and help build confidence in the future of rail.

You’ll be an experienced communications professional with a strong track record of delivering strategic communications in a complex environment. We’re looking for someone who can demonstrate:

• Significant experience in communications, public relations or stakeholder engagement.
• Experience supporting major projects, programmes or organisational transformation.
• Strong media, internal communications and stakeholder management skills.
• The ability to influence, challenge and advise senior leaders with confidence and credibility.
• Experience managing communications within politically sensitive or highly regulated environments.
• Excellent judgement and the ability to navigate complex reputational issues.
• Resilience, adaptability and the ability to deliver at pace.
• Strong planning, campaign development and evaluation skills.

Qualifications:

• Degree‑level qualification or equivalent professional experience.
• Commitment to continuous professional development.
• Membership of a professional body such as CIPR or PRCA would be advantageous.

What’s in it for you?

• Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
• Generous Pension Scheme: We top up your contributions by 1.5 times.
• Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
• Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
• Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
• Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
• Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.
• Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

At Northern, we don’t just move people from A to B – we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We’re also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.