Northern is seeking a Senior Recovery & Resolution Officer in Bradford. You will own complex and escalated cases, using judgement and investigative skills to reach well-reasoned outcomes across the Recovery & Resolution function.
Key tasks include handling appeals, supporting colleagues on difficult cases, ensuring compliance with railway regulations and data accuracy, and liaising with BTP and operations. The role requires strong IT skills and robust communication.
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Senior Recovery & Resolution Specialist – Rail Debts & Appeals in Bradford employer: Northern
Northern is an excellent employer, offering a dynamic work environment in the vibrant cities of York and Manchester. With a strong focus on employee growth and collaboration, you will have the opportunity to develop your skills while contributing to meaningful projects that enhance customer journeys. Our inclusive culture promotes innovation and teamwork, ensuring that every team member's voice is heard and valued.
