Northern is seeking a Passenger Assistance Clerk to support Bolton station passengers with boarding, alighting, and navigation, ensuring a safe and positive journey for everyone, including those with mobility needs. You will provide guidance, deliver exceptional customer service, respond to queries with care, and be familiar with the station layout to offer clear directions.
The role emphasizes teamwork with station staff to resolve issues promptly.
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Station Passenger Support Clerk - 6-Month FTC (Bolton) employer: Northern
Northern is an excellent employer, offering a dynamic work environment in the vibrant cities of York and Manchester. With a strong focus on employee growth and collaboration, you will have the opportunity to develop your skills while contributing to meaningful projects that enhance customer journeys. Our inclusive culture promotes innovation and teamwork, ensuring that every team member's voice is heard and valued.
