At a Glance
- Tasks: Manage and grow client relationships in the pension fund sector while driving revenue growth.
- Company: Join Northern Trust, a global leader in wealth management with over 135 years of experience.
- Benefits: Enjoy a flexible work culture, career development opportunities, and a commitment to community service.
- Other info: Work in an inclusive environment with accessible senior leaders and opportunities for movement within the company.
- Why this job: Be part of a market-leading team and make a real impact in the financial industry.
- Qualifications: Knowledge of the pension fund industry and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity.
Role/ Department:
Relationship Management (Asset Owners) which includes Corporate and Public DB schemes, DC Pension Schemes and other pension fund consolidators, will have oversight and accountability for client management and all, internal and external, related activities to their designated clients. Working closely with the Country Head on engagement with clients and management to ensure alignment and connectivity on all matters.
Northern Trust is the largest asset servicing partner to the corporate and public pension funds sectors. This role presents an opportunity to join a market leading team which continues to experience material growth in high profile clients.
The key responsibilities of the role include:
- Effective management of designated client relationships
- Revenue growth across designated client relationships
- Strategic planning and execution, in coordination with European Senior Team, of market facing and internal initiatives
- Regulatory and process diligence on all matters
1. Client Management
The Asset Owner Relationship Manager is responsible for managing, retaining and growing their allocated relationships across our most sophisticated clients in the region. Therefore a broad understanding of client and business management is required.
The primary areas of client management include:
- Implement, and oversee the implementation, of best practice client governance
- Lead and influence strategic engagement with key clients
- Oversight of client service delivery and accountability for overall client satisfaction of your allocated clients
- Be accountable for the management of the client profitability of your allocated clients
- Responsible for all retention and rebid activity of your allocated clients
- Responsible for revenue growth and effective pipeline management of your allocated clients
2. Business Development
The Asset Owner Relationship Manager is responsible for working with the Senior European Management Team, business development team and broader client team in building the business for the long term across a broad spectrum of products, segments and business lines. Therefore strong business development skills and disciplines are important.
The main areas of business development responsibility include:
- Develop existing client relationships across multiple products/services
- Manage new business activities/rebids in the context of market and industry impact and business profitability
- Oversee effective pipeline management across all relevant opportunities
- Champion individual client requirements in the context of new product and service needs
- Input into direct marketing and PR activities to build local brand through events, seminars, conferences
3. Strategic planning
The Asset Owner Relationship Manager will work in partnership with the Senior European Management Team and have input into developing and executing the regional strategy across different client segments, products and services.
They have 4 primary areas of strategic planning:
- Support and input into the development of a strategy which understands the impact of market change/regulation to business and creates opportunities
- Lead the execution of the strategy for the region across relevant segments and business activities
- Understand client needs and impact on Northern Trust’s operating model/business structure
- Identify trends and input into forward looking product development requirements
4. Regulatory Oversight
The primary areas of regulatory oversight include:
- Adhere to local regulatory/market policies and procedures
- Implement regulatory change across clients/business lines where appropriate
- Comply with corporate risk management policies and practices
- Execute AML, KYC, compliance checks and controls
- Participate in the development and implementation of best practice process and procedures for key functions.
Skills/ Qualifications:
- Knowledge of pension fund industry and/or investments and/or knowledge of trust and asset services is required to promote the bank and its products
- Skills in negotiation, delegation, and sales are necessary to service the client relationship
- Leadership and organizational skills are required to develop periodic goals and to manage and motivate team members towards the goals set
- Excellent oral and written communication skills are required
- Highly flexible and adaptable to change
Work Authorization
Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide visa sponsorship for this role.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center.
Relationship Manager employer: Northern Trust
Northern Trust is an exceptional employer, offering a dynamic work environment in Greater London that fosters professional growth and development. With a strong emphasis on employee well-being, we provide comprehensive benefits and a collaborative culture that values innovation and excellence in service delivery. Join us to be part of a team that prioritises meaningful client relationships and supports your career aspirations in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Northern Trust. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Relationship Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Northern Trust.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Northern Trust's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Northern Trust
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Northern Trust.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Northern Trust will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Northern Trust employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
