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For Companies At a Glance
- Tasks: Lead global payment operations and manage multiple teams across regions.
- Company: Join Northern Trust, a Fortune 500 financial institution with over 130 years of experience.
- Benefits: Enjoy a flexible work culture, career growth opportunities, and a commitment to community service.
- Why this job: Be part of a respected company that values innovation and collaboration in the finance sector.
- Qualifications: A degree or relevant experience in the payments industry is preferred.
- Other info: Northern Trust promotes inclusivity and offers reasonable accommodations for individuals with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
The Practice Lead for Global Payment Operations, with a focus on Wholesale Payments will lead the Repair and Investigations processing operations in the US, EMEA and APAC regions.
This leader will be responsible for multiple Payment Processing teams in various geographical locations.
The role requires an exceptional leader with thought leadership that can balance the functions; Payment Repairs, Exception processing and Payment Investigations, having a complete understanding of the payment lifecycle and the various payment rails (Fedwire, CHAPS, RITS, CHIPs and etc.) while leading the groups through Industry changes and interacting with key stakeholders.
The role includes managing others and applying operational or strategic management skills. Management responsibilities and decisions likely include hiring, performance reviews, pay decisions and development.
The leader provides leadership and direction through managers; setting goals and enabling success through effective management. Is accountable for the performance and results of a division or region. Executes business plans and contributes to the development of functional strategy. Decisions are guided by functional or major operational segment strategy and priorities.
The successful candidate will be a UK Certified Person.
Additional responsibilities include:
- Directs the resolution of highly complex or unusual business problems applying advanced critical thinking
- Guided by organization functional strategy, has broad impact on the functional, divisional, or regional results
- Define the function and necessary production organization to carry out business objectives
- Proactively research and coordinate enhancements and transformation
- Support Business in providing thought leadership to benefit NT
- Partner with Practice Executive and Service RM's to improve the function
- Responsible for maintaining quality service with future considerations
- Ensure changes match industry trends and client expectations in terms of partnering with technology and service delivery
- Effectively manage financial health of the practice and remain in budget
- Advocate for cost-effective strategies that meet client needs
- Identify opportunities for continuous efficiencies, scale, and value
- Organize the functional work from a process and locational regulatory standpoint
- Responsible for control and risk management
- Provide input to Talent Decisions as related to upskilling the function from a service perspective
- Effectively manage change and transformation objectives
- Point of contact for issues specific to functions under management
- Coordinate operational response to complex issues
- Accountable for delivering quality solutions with an eye to the future of expense management and client service delivery
- Collaborate with other Practice Execs and capabilities to deliver and overall seamless operational offering
- Collaborate closely with Relationship Managers to identify issues
- Coordinate response between operational teams
- Liaise between BU stakeholders and operational leaders on recurring issues
The successful candidate should have a fair amount of the following skills & experience:
- Extensive knowledge of Wholesale Payments and Payments Industry
- Excellent oral and written communication skills are required
- Leads through subordinate managers; contributes to the development of functional/operational long-term strategy and develops annual business plans to ensure alignment
- Applies broad industry knowledge and commercial awareness to drive financial performance
- Negotiates with senior leaders across the business
- Requires strong leadership and forethought to lead the function globally.
- A College or University degree and/or relevant proven work experience.
- Related Industry qualification is preferred.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Practice Lead-Global Payment Operations-UK Certified Person - Northern Trust employer: Northern Trust
Contact Detail:
Northern Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Lead-Global Payment Operations-UK Certified Person - Northern Trust
✨Tip Number 1
Familiarise yourself with the latest trends in Wholesale Payments and the various payment rails mentioned in the job description. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with professionals in the payments industry, especially those who have experience in leadership roles. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving operational efficiency. Be ready to share specific examples of how you've led teams through changes or challenges in the past, as this is a key aspect of the role.
✨Tip Number 4
Research Northern Trust's values and recent initiatives. Understanding their culture and goals will allow you to tailor your conversations and show how your personal values align with theirs, making you a more attractive candidate.
We think you need these skills to ace Practice Lead-Global Payment Operations-UK Certified Person - Northern Trust
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Practice Lead position. Familiarise yourself with the payment lifecycle and the various payment rails mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in Wholesale Payments and leadership roles. Emphasise your skills in managing teams, strategic planning, and operational management to align with the expectations of Northern Trust.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the financial services industry and your understanding of Northern Trust's values. Mention specific examples of how your experience aligns with the role and how you can contribute to their goals.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications or certifications, especially if you are a UK Certified Person. This will demonstrate your credibility and commitment to the field, making your application stand out.
How to prepare for a job interview at Northern Trust
✨Understand the Payment Lifecycle
Make sure you have a solid grasp of the payment lifecycle and the various payment rails like Fedwire, CHAPS, and others. This knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Leadership Skills
Prepare to discuss your leadership experience, especially in managing teams across different regions. Highlight specific examples where you've successfully led teams through challenges or changes in the industry.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing, as you'll need to liaise with various stakeholders.
✨Demonstrate Strategic Thinking
Be ready to discuss how you've applied strategic thinking in previous roles. Think about how you can contribute to the development of functional strategies and align them with business objectives.
