About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The team
The Chief Operating Office Strategic Execution Team is dedicated to delivering change projects across the COO organization. Most projects involve material transformation of the operating model across multiple locations, whether implementing new technology, improving processes or changing the organization design.
The role
The Project Management Office (PMO) role supports the successful delivery of projects and programs by providing governance, structure, and insight across the portfolio. The role focuses on enabling consistent delivery practices, improving visibility of performance, and ensuring effective planning and decision-making across stakeholders. The PMO operates as a central function that promotes best practice, transparency, and continuous improvement across all project activities for the COO Strategic Execution Team.
Key Responsibilities
- Support the development and maintenance of PMO frameworks, methodologies, and tools
- Ensure projects adhere to agreed governance processes and delivery standards
- Maintain templates, documentation, and consistent ways of working, ensuring support for audit / compliance requirements
- Track milestones, dependencies, and critical path activities
- Support project managers with scheduling, coordination, and progress tracking
- Consolidate project and portfolio reporting (status, risks, financials, milestones)
- Produce clear, timely reporting for stakeholders at different levels
- Track cross-project dependencies and highlight potential conflicts
- Work collaboratively with project managers, teams, and business stakeholders
- Support governance forums, including project reviews and status meetings, producing minutes as needed
- Assist with resource planning and allocation visibility
Required Skills
- Experience in a PMO, project coordination, or project support role
- Strong organizational and planning skills
- Ability to analyze data and present insights clearly
- Proficiency in tools such as Excel, PowerPoint, and project tracking tools
- Strong communication skills across technical and non-technical audiences
- Proactive and detail-oriented approach
- Strong collaboration and teamwork
- Comfortable working in a fast-paced, changing environment
- Focused on continuous improvement and efficiency
- Able to challenge constructively and think critically
Preferred Experience
- Experience working in complex or multi-project environments
- Familiarity with portfolio reporting and governance structures
- Exposure to financial tracking or resource management
- Experience working in regulated environments
Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
