At a Glance
- Tasks: Lead a dynamic team managing new client onboarding and fund activities.
- Company: Join Northern Trust, a global leader in wealth management and asset servicing.
- Benefits: Enjoy a flexible work culture, competitive salary, and opportunities for professional growth.
- Other info: Be part of a company committed to community service and inclusivity.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in people management and knowledge of UK transfer agency regulations required.
The predicted salary is between 56700 - 69300 £ per year.
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The Role
Reporting to the Head of UKTA New Business & Change, the Manager leads the UKTA New Business & Fund Activity Team and is accountable for the governance, control and delivery of its portfolio. The team manages new-client onboarding, client and fund offboarding, and fund lifecycle activity such as launches, closures and mergers. Working across operational teams, clients, technology functions, vendors and other business partners, you will ensure that priorities are clear, resources are appropriately allocated, risks are actively managed and activity is delivered to the required quality and timeline. This is a full-time, permanent position, Monday to Friday. The work is varied and fast-paced and can require activity outside core hours, including some weekend work. Approved weekend work will earn Time Off in Lieu.
Key Responsibilities
- Lead, motivate and develop the UKTA New Business & Fund Activity Team, setting clear priorities, objectives and standards.
- Allocate new business, fund activity, transition and change assignments according to complexity, risk, capacity and capability.
- Maintain oversight of delivery plans, milestones, dependencies, testing, approvals and operational readiness.
- Ensure skilled and appropriately authorised Partners are assigned to lead and independently review activity.
- Maintain an effective control environment covering ownership, segregation of duties, quality review, evidence retention, issue management and escalation.
- Provide governance and constructive challenge over client and fund setup across relevant transfer-agency systems.
- Ensure procedures, checklists, runbooks, operating models and lessons learned remain current, accessible and embedded.
- Oversee requirements, solution design, testing, defect management, implementation and post-implementation review.
- Provide clear management reporting on portfolio status, capacity, risks, issues, dependencies and outcomes.
- Own workforce planning, including recruitment, onboarding, succession planning, cross-training and contractor support.
- Set individual objectives and hold regular performance, development and coaching discussions.
- Build an inclusive, collaborative and high-performing team culture.
- Maintain effective relationships with clients and colleagues across Fund Accounting, Technology, Custody, Depositary, IOO, Product, Risk and Compliance.
- Oversee dependencies and risks associated with external providers and vendors.
- Sponsor improvements that strengthen controls, enhance client outcomes, increase efficiency and reduce operational risk.
- Act as the senior escalation point and decision-maker for complex or high-risk activity.
Skills and Experience
- Strong knowledge of Northern Trust, UK transfer agency, the relevant regulatory environment and UKTA products and services.
- Proven people-management experience, including objective setting, coaching, development, recruitment, performance management and workforce planning.
- Experience leading teams responsible for complex new business, fund activity, operational change, transitions or comparable delivery portfolios.
- The ability to govern multiple concurrent assignments through structured planning, reporting, risk management and timely escalation.
- Strong client and stakeholder-management experience within financial services.
- Experience overseeing requirements, process design, testing, implementation readiness and post-implementation review.
- A strong understanding of operational risk, controls, incident management, regulatory obligations and audit-ready evidence.
- Experience coordinating distributed teams and delivery across multiple functions, locations and external providers.
- Strong analytical, prioritization, communication, presentation and negotiation skills.
- Evidence of delivering sustainable process improvements and embedding lessons learned.
Work Authorization
Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide visa sponsorship for this role.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.
Manager, Transfer Agency (UK New Business and Fund Activity) in London employer: Northern Trust Corp
Northern Trust is an exceptional employer that fosters a flexible and collaborative work culture, encouraging professional growth and development within the funds industry. With a commitment to inclusivity and community service, employees are empowered to build strong relationships with clients and colleagues while contributing to meaningful philanthropic efforts. The company's rich history of financial stability and accessible leadership makes it an attractive place for those seeking a rewarding career in corporate governance.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Transfer Agency (UK New Business and Fund Activity) in London
✨Tip Number 1: Tap Into Professional Networks
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We think you need these skills to ace Manager, Transfer Agency (UK New Business and Fund Activity) in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
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How to prepare for a job interview at Northern Trust Corp
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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✨Connect with Company Goals
Familiarise yourself with Northern Trust Corp's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
