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- Tasks: Provide 24/7 support for network and telephony systems, ensuring high availability.
- Company: Join a leading company with a commitment to innovation and employee development.
- Benefits: Enjoy unlimited free travel, generous pension, and exclusive discounts.
- Other info: Opportunities for training and career growth in a supportive team.
- Why this job: Make a real impact in tech while developing your skills in a dynamic environment.
- Qualifications: 5+ years networking experience and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Network Engineer to provide 24/7 Infrastructure Support, ensuring the availability of all IT Systems is maintained to a target of 99.99%. In this role, you will be responsible for the preparation, pre-build, testing, and configuration of network and telephony equipment. You will also attend site locations to carry out installation, fault diagnosis, and resolution across network and telephony infrastructure. You will provide specialist support across all areas of network and telephony systems, with some involvement in server administration. In addition, you will contribute to the research and development of emerging network and telephony technologies to support continuous improvement.
The role will require you to take ownership of assigned projects, coordinating and delivering work packages to meet agreed timescales. This will include liaising with internal stakeholders and third-party suppliers to ensure successful delivery. You will be responsible for creating and maintaining accurate system and network documentation, ensuring all changes are managed in line with established change control processes. This role requires participation in a 24/7 second line on‑call rota and may involve providing service desk telephone support when required. You must also be willing to travel to other sites at short notice and outside of normal working hours to support essential fault resolution.
Key Requirements
- Strong practical technical skills, with excellent problem‑solving and troubleshooting ability
- Experience configuring and maintaining routers, switches, firewalls, and wireless infrastructure
- Strong organisational skills, with the ability to plan and manage your own workload effectively
- Excellent interpersonal skills, with the ability to provide guidance and support to colleagues within the IT team
- Minimum of 5 years networking experience
Benefits
- Unlimited free travel for you, partner, and dependents on Northern services, plus up to 75% discount on other networks in the UK and Europe
- Generous pension scheme: employer tops up contributions by 1.5 times
- Enhanced family benefits: 9 months full pay maternity leave and 2 weeks paternity leave
- Cycle to Work scheme: save up to 42% on bike and spread cost
- Exclusive discounts across shopping, wellbeing, etc.
- Employee Assistance Programme: 24/7 support for family, lifestyle, and more
- Training and career development: tailored training and opportunities to gain recognised qualifications, plus enhanced career pathways
- Recognition: Northern Lights and Northern Sparks Awards for employee achievements
We are an equal opportunity employer. We are also a Level 2 Disability Confident employer. All successful offers will be subject to a DBS check and a medical assessment.
Network Engineer in Manchester employer: Northern Trains Limited
Contact Detail:
Northern Trains Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer in Manchester
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online forums where you can connect with other network engineers. This not only helps you learn about job openings but also gives you insider tips on what employers are looking for.
✨Tip Number 2
Showcase your skills through practical demonstrations. If you’ve worked on interesting projects, create a portfolio or a blog to share your experiences. This can really set you apart from other candidates when you’re in interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills. Be ready to solve problems on the spot, as many employers will want to see how you approach real-world scenarios. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We often have exclusive listings and it’s a great way to ensure your application gets noticed. Plus, you’ll be part of a community that values continuous improvement and innovation in networking.
We think you need these skills to ace Network Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Engineer role. Highlight your experience with routers, switches, and firewalls, and don’t forget to mention any relevant projects you've managed. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about network engineering and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled complex networking issues in the past. We’re all about finding solutions, so let us know how you’ve made a difference in your previous roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Northern Trains Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around routers, switches, and firewalls. Be ready to discuss your hands-on experience and any troubleshooting you've done. They’ll want to see that you can not only talk the talk but also walk the walk!
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've tackled complex network issues in the past. Think about specific challenges you faced, the steps you took to resolve them, and the outcomes. This will demonstrate your ability to think critically and act decisively under pressure.
✨Demonstrate Your Organisational Skills
Since this role involves managing your own workload and coordinating with others, be ready to share how you prioritise tasks and manage projects. Discuss any tools or methods you use to stay organised, as this will show you can handle the demands of the job.
✨Be Ready for On-Call Scenarios
Given the 24/7 support aspect of the role, it’s important to express your willingness to be on-call and travel when necessary. Share any previous experiences where you had to be flexible with your time and how you handled those situations.