Retrofit Coordination Apprentice

Northern Skills are recruiting on behalf of FPP Benefits Group for a Retrofit Coordination Apprentice to join their team. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

A retrofit Coordinator acts as a project manager for residential property owners, overseeing energy‑efficiency measures being installed in line with quality standards of PAS 2035. We are there to protect all stakeholders within the job and to ensure that the job has been done to the highest of standards. As an apprentice you will learn all of the above whilst supporting the current team.

Responsibilities

• Completion of basic documentation
• Downloading and uploading documents from/to various portals
• Communicating with the client regarding missing documentation
• Use of Microsoft applications such as Outlook, Word and Excel
• Accurately input and process data from databases and spreadsheets
• Answer emails and phone calls
• Using CRM systems Elmhurst Pashub and Trustmark database systems

Where you’ll work

THE OLD MILL BARWICK LANE HIGH LEVEN YARM TS15 9JR

Training

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and presents solutions to management. Exercises proactivity and good judgment. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice from more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Business Administrator Apprenticeship Level 3

Day release at Middlesbrough College

Requirements

• GCSE in maths and English (grade 4 or above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Motivated
• Trustworthy

About this employer

We are a small team with a busy workload within the Energy Efficiency sector. We are committed to ensuring the process is meticulously planned and executed. Our team boasts extensive experience across a wide range of business processes, ensuring you receive the most professional results every time. Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.