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- Tasks: Provide customer service and maintain IT equipment while gaining hands-on experience.
- Company: Leading IT support company in Morpeth with a focus on growth and development.
- Benefits: Comprehensive training, professional qualifications, and a dynamic work environment.
- Why this job: Kickstart your tech career with real-world experience and valuable skills.
- Qualifications: GCSEs in Maths and English, plus analytical skills and flexibility.
- Other info: Apply early to secure your apprenticeship before the closing date.
The predicted salary is between 800 - 1400 £ per month.
A leading IT support company in Morpeth is seeking a hardworking Information Communications Support Technician apprentice. You will provide customer service, maintain IT equipment, and benefit from comprehensive training.
The role requires GCSEs in Maths and English, analytical skills, and flexibility in working hours. This apprenticeship offers a fantastic opportunity to gain professional qualifications while working in a dynamic environment. Apply early to secure your position before the closing date.
IT Support Apprentice: Hands-on Tech & Customer Help in Morpeth employer: Northern Skills Group
Contact Detail:
Northern Skills Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice: Hands-on Tech & Customer Help in Morpeth
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your tech skills! Since this is an IT support role, brush up on your troubleshooting techniques and customer service skills. Being able to demonstrate your hands-on tech knowledge can really set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local tech meetups. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace IT Support Apprentice: Hands-on Tech & Customer Help in Morpeth
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let us know why you're excited about IT support! Share any personal experiences or projects that showcase your interest in technology and customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your GCSEs in Maths and English, and any relevant skills or experiences that align with the job description. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Northern Skills Group
✨Know Your Tech Basics
Brush up on your IT knowledge before the interview. Familiarise yourself with common IT support issues and solutions, as well as the equipment you might be working with. This will show your enthusiasm for the role and your readiness to tackle tech challenges.
✨Show Off Your Customer Service Skills
Since this role involves customer help, think of examples where you've provided excellent service. Be ready to discuss how you handled difficult situations or resolved customer issues in the past. This will demonstrate your ability to communicate effectively and empathise with users.
✨Flexibility is Key
The job requires flexibility in working hours, so be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on extra responsibilities. This shows that you're committed and willing to go the extra mile.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the apprenticeship and the company culture. This not only shows your interest but also helps you gauge if the environment is the right fit for you. Questions about training opportunities or team dynamics can be particularly effective.
