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- Tasks: Serve customers, prepare food, and maintain hygiene standards in a fast-paced environment.
- Company: Join Subway, a global leader in quick service restaurants with a vibrant culture.
- Benefits: Earn while you learn, enjoy free meals, and gain valuable work experience.
- Why this job: Kickstart your career in the food industry and make customers smile every day.
- Qualifications: GCSE in Maths and English (grade 4) required; customer care skills are a plus.
- Other info: Potential for full-time employment after completing the apprenticeship.
The predicted salary is between 8000 - 10000 £ per year.
Northern Skills is recruiting on behalf of Subway for a food and beverage team member apprentice. As one of the world's largest quick service restaurant brands, Subway serves freshly made‑to‑order sandwiches, wraps, salads and bowls to millions of guests, across more than 100 countries in nearly 37,000 restaurants every day.
Wage: £8,320 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices.
Hours: Hours and days to be discussed at interview. Typical shift patterns: 7.30am to 3.00pm and 11.00am to 7.00pm. 20 hours a week.
Duration: 1 year.
Work: Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.
What you’ll do at work:
- Greet and serve customers.
- Prepare food.
- Maintain food safety and sanitation standards.
- Handle and process light paperwork.
- Provide exceptional customer service.
Where you’ll work: You can select which locations you want to apply for in your application on Find an apprenticeship. This apprenticeship is available in these locations:
- Middlesbrough Road, Guisborough, TS14 6QU
- 215 Linthorpe Road, Middlesbrough, TS1 4AU
- Pavilion shopping centre, Thornaby, Stockton-On-Tees, TS17 9EN
Training:
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailor communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs.
- Deal with or elevate issues that impact service and customer experience, and implement any instructions given by a supervisor.
- Use professional methods of communication that are tailored to different situations, and the needs of individuals and the team.
- Manage own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Use feedback to improve own performance.
- Reduce the waste of resources, taking sustainability into account, in line with business expectations.
- Follow and support equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Food and Beverage Apprenticeship Level: 2 Work‑based learning.
Requirements: GCSE in Maths and English (grade 4). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills: Customer care skills.
About this employer: Subway restaurants are owned and operated by Subway franchisees – a network that includes thousands of dedicated entrepreneurs and small business owners – who are committed to delivering the best guest experience possible in their local communities.
Company benefits: Free meal provided when working 6 hours+.
After this apprenticeship: Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available.
The contact for this apprenticeship is: MIDDLESBROUGH COLLEGE. The reference code for this apprenticeship is VAC2000021213.
Food and Beverage Team Member Apprentice employer: Northern Skills Group
Contact Detail:
Northern Skills Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Subway and its values. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it's a casual environment, showing up looking neat and presentable can make a great first impression. It shows that you take the opportunity seriously and respect the brand.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that apprenticeship.
We think you need these skills to ace Food and Beverage Team Member Apprentice
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for food and customer service.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills you have. If you've worked in a team or have customer service experience, shout about it!
Follow Instructions: Read the application instructions carefully. We want to make sure you understand what we're looking for, so follow the guidelines closely to avoid any hiccups.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Northern Skills Group
✨Know Your Stuff
Before the interview, make sure you know a bit about Subway and what they stand for. Familiarise yourself with their menu and values. This shows you're genuinely interested in the role and can help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Food and Beverage Team Member, exceptional customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your skills.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your answers will help you articulate your thoughts clearly and show that you're ready for the job.
✨Dress the Part
Even though it's a casual environment, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects the professionalism expected in a customer-facing role. It shows you take the opportunity seriously!