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- Tasks: Manage scheduling and planning for security officers across multiple sites.
- Company: Join a fast-growing company dedicated to delivering outstanding service in the security sector.
- Benefits: Enjoy full training, 28 days holiday, and a contributory pension scheme.
- Why this job: Make a real impact in a dynamic environment while building strong relationships with clients and colleagues.
- Qualifications: Experience in system-based rostering and excellent communication skills are essential.
- Other info: Flexible working hours from Monday to Friday, with opportunities for growth.
The predicted salary is between 28800 - 36000 £ per year.
1 week ago Be among the first 25 applicants
Job Description:
This exciting role within our fast growing company, offers an excellent opportunity to make an impact in a dynamic and fast-paced environment. You will report directly to the Head of Operations, helping deliver outstanding service to our clients.
Job Description:
This exciting role within our fast growing company, offers an excellent opportunity to make an impact in a dynamic and fast-paced environment. You will report directly to the Head of Operations, helping deliver outstanding service to our clients.
The Operations scheduler is a critical role managing forward planning and scheduling of security officers, ensuring that we meet contractual commitments to our customers. Deploying appropriately trained personnel to client sites across the Northwest and East regions.
You will ideally already have experience of high-volume system-based planning, preferably but not essentially of people resources, as this position will involve rostering 200 plus employees.
Working 42.5 hours flexibility Monday to Friday.
Salary dependant on experience.
Role Description:
Responsibilities for this position include, but are not limited to –
- Managing existing and driving improvement in all employee rotas, working towards regularised working patterns and long-term advanced notice of shift allocations.
- Responsible for the organisation of security officer availability, annual leave planning and dropped shift / absence cover (supported by our 24*7 Control Room).
- Acquire an in depth understanding of the unique service delivery requirements of each customer site ensuring that we can meet all customer scheduled and ad hoc needs and that site specific requests are fulfilled to the customers satisfaction.
- Working with our customer and officers, building and maintain excellent, positive relationships.
- Be proactive and forward thinking in the planning approach to achieve an optimised resource schedule that maximises flexibility.
- Experience and understanding of resource planning systems, to ensure we utilise available software tools and systems to create efficient schedules and generate meaningful reports to support business operations.
- Completing effective handovers with the senior management team and night shift controllers.
- Liaise with HR and the Operations Management team to identify current and future recruitment needs and succession planning goals.
Ideal candidate:
- Will possess extensive experience of system based rosta planning, ideally but not essentially within a security / manned resourcing environment.
- Be a skilled administrator with the ability to prioritise multiple tasks simultaneously.
- Excellent people management and communication skills plus the ability to engage with colleagues and customers at all levels is essential.
- Thrive on finding solutions and problem solving.
Benefits of the Role:
- Full training will be provided
- 28 days holiday (pro rata for part time hours)
- Company contributory pension scheme available
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Security and Investigations
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Scheduler employer: Northern Security Ltd
Contact Detail:
Northern Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with resource planning systems and software tools commonly used in scheduling. This knowledge will not only help you during the interview but also demonstrate your proactive approach to mastering the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully managed scheduling conflicts or improved existing processes in previous roles. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 3
Build a solid understanding of the unique service delivery requirements for security operations. Research the company’s clients and their specific needs, so you can discuss how you would tailor your scheduling approach to meet those demands.
✨Tip Number 4
Prepare to discuss your communication and people management skills. Think of instances where you've effectively engaged with colleagues or clients, as this role requires strong relationships to ensure smooth operations.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in system-based planning and scheduling. Emphasise any previous roles where you managed rotas or resources, especially in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Scheduler role and how your skills align with the responsibilities outlined in the job description. Mention your problem-solving abilities and experience in people management.
Showcase Relevant Skills: Highlight specific skills that are crucial for this position, such as proficiency in resource planning systems, excellent communication skills, and the ability to manage multiple tasks effectively.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for the Scheduler role.
How to prepare for a job interview at Northern Security Ltd
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Scheduler. Familiarise yourself with concepts like rostering, resource planning, and how to manage employee availability effectively.
✨Showcase Your Experience
Be prepared to discuss your previous experience with system-based planning, especially if it involves managing large teams. Highlight specific examples where you've successfully handled scheduling challenges or improved processes.
✨Demonstrate Problem-Solving Skills
Since the role requires proactive planning and problem-solving, think of scenarios where you've had to find solutions under pressure. Be ready to share these examples during the interview to showcase your ability to thrive in a fast-paced environment.
✨Engage with People Management
Excellent communication skills are essential for this role. Prepare to discuss how you've built positive relationships with colleagues and clients in the past, and be ready to demonstrate your people management skills during the interview.
