At a Glance
- Tasks: Lead and develop a team of mobile security officers while ensuring operational efficiency.
- Company: Join Northern Security, a top provider of security services in the North of England.
- Benefits: Enjoy full training, a company van, 28 days holiday, and a pension scheme.
- Other info: Dynamic role with opportunities for professional growth and a supportive work environment.
- Why this job: Make a real difference in the security industry while growing your leadership skills.
- Qualifications: Must be over 25 with a valid UK driving licence and strong organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Are you ready for a new challenge in the security industry? Join the team at Northern Security, a leading provider of comprehensive security services across the North of England, with offices in Carlisle and Middlesbrough. We offer a wide range of services, including Alarm Response & Keyholding, and proudly operate across diverse sectors such as Nuclear, Education & Healthcare, and both the Public and Private sectors. With a dedicated workforce of over 200 security professionals, we\'re committed to delivering safety and peace of mind to our clients. We\'re looking for a motivated individual to join our growing team and help us maintain our high standards of service delivery.
The Role
A central pillar of this role is Team Leadership & Development, where you\'ll directly train, supervise, and nurture the growth of the mobile security officers, conducting regular appraisals to support their professional journeys. This people-focused work is tightly coupled with Operational Efficiency, as you\'ll be responsible for the complex logistics of creating and maintaining seamless rota patterns and mobile schedules to ensure optimal resource allocation across all sites. Furthermore, you will act as the primary point of contact for external partners, engaging in Client Relationship Management through regular site visits to maintain excellent customer satisfaction.
Underlying all these activities is a commitment to Compliance & Safety, achieved by compiling meticulous assignment instructions and health and safety risk assessments, alongside a dedication to Data-Driven Improvement by proactively analysing mobile data reports to identify and implement strategic enhancements to service delivery.
Role Responsibilities
- Supervise, train and direct the mobile and response security officers
- Organise and maintain efficient security officer rota patterns and mobile schedules
- Maintain good customer relations through organising regular customer visits
- Compile all assignment instructions and health and safety risk assessments
- Conduct KPI\'s and annual appraisals with the mobile security officers
- Analyse mobile data reports as a tool for identifying improvement opportunities
- Respond to call outs and incidents during the working day and to investigate
- Ensure all mobile vehicles are maintained
Applicants Must Be
- Highly Organised and Conscientious.
- A strong Problem-Solver with the ability to cope under pressure.
- Customer Focused, Polite and Approachable.
- Professional and capable of independent decision-making.
- Flexible to accommodate shift work.
Mandatory Criteria
- Age: Over the age of 25.
- Driving Licence: Full UK driving licence held for a minimum of 2 years.
- Vetting: Ability to provide 5 years checkable history to complete BS7858 vetting and screening.
Benefits of the Role
- Full training will be provided
- Company van, laptop and mobile phone
- 28 days holiday (pro rata for part time hours)
- Company contributory pension scheme available
- Long Service Award scheme
We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment and in which all decisions are based on merit.
Operations Manager (Mobile Response) in Carlisle employer: Northern Security Ltd
At Northern Security, we pride ourselves on being an exceptional employer in the security industry, offering a supportive and inclusive work culture that prioritises employee development and well-being. With comprehensive training, a company van, and a contributory pension scheme, we ensure our Operations Managers have the resources they need to thrive while enjoying a healthy work-life balance with 28 days of holiday. Join us in Carlisle or Middlesbrough, where you can make a meaningful impact in a dynamic team dedicated to delivering safety and peace of mind across diverse sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Mobile Response) in Carlisle
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Operations Manager (Mobile Response). Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Northern Security Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Operations Manager (Mobile Response) candidates.
✨Directly Apply to Northern Security Ltd
Don’t forget to apply for the Operations Manager (Mobile Response) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Northern Security Ltd.
We think you need these skills to ace Operations Manager (Mobile Response) in Carlisle
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Northern Security Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Northern Security Ltd.
How to prepare for a job interview at Northern Security Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Northern Security Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Northern Security Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Northern Security Ltd.
