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- Tasks: Lead and develop a team of mobile security officers while ensuring operational efficiency.
- Company: Join Northern Security, a top provider of security services in the North of England.
- Benefits: Enjoy full training, a company van, 28 days holiday, and a pension scheme.
- Why this job: Make a real difference in safety while growing your leadership skills.
- Qualifications: Must be organised, customer-focused, and have a full UK driving licence.
- Other info: Flexible shifts and a supportive environment for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready for a new challenge in the security industry?
Join the team at Northern Security, a leading provider of comprehensive security services across the North of England, with offices in Carlisle and Middlesbrough. We offer a wide range of services, including Alarm Response & Keyholding, and proudly operate across diverse sectors such as Nuclear, Education & Healthcare, and both the Public and Private sectors.
With a dedicated workforce of over 200 security professionals, we\’re committed to delivering safety and peace of mind to our clients. We\’re looking for a motivated individual to join our growing team and help us maintain our high standards of service delivery.
The Role
A central pillar of this role is Team Leadership & Development, where you\’ll directly train, supervise, and nurture the growth of the mobile security officers, conducting regular appraisals to support their professional journeys. This people-focused work is tightly coupled with Operational Efficiency, as you\’ll be responsible for the complex logistics of creating and maintaining seamless rota patterns and mobile schedules to ensure optimal resource allocation across all sites. Furthermore, you will act as the primary point of contact for external partners, engaging in Client Relationship Management through regular site visits to maintain excellent customer satisfaction.
Underlying all these activities is a commitment to Compliance & Safety, achieved by compiling meticulous assignment instructions and health and safety risk assessments, alongside a dedication to Data-Driven Improvement by proactively analysing mobile data reports to identify and implement strategic enhancements to service delivery.
Role Responsibilities
- Supervise, train and direct the mobile and response security officers
- Organise and maintain efficient security officer rota patterns and mobile schedules
- Maintain good customer relations through organising regular customer visits
- Compile all assignment instructions and health and safety risk assessments
- Conduct KPI\’s and annual appraisals with the mobile security officers
- Analyse mobile data reports as a tool for identifying improvement opportunities
- Respond to call outs and incidents during the working day and to investigate
- Ensure all mobile vehicles are maintained
Applicants Must Be:
- Highly Organised and Conscientious.
- A strong Problem-Solver with the ability to cope under pressure.
- Customer Focused, Polite and Approachable.
- Professional and capable of independent decision-making.
- Flexible to accommodate shift work.
Mandatory Criteria
- Age: Over the age of 25.
- Driving Licence: Full UK driving licence held for a minimum of 2 years.
- Vetting: Ability to provide 5 years checkable history to complete BS7858 vetting and screening.
Benefits of the Role
:
- Full training will be provided
- Company van, laptop and mobile phone
- 28 days holiday (pro rata for part time hours)
- Company contributory pension scheme available
- Long Service Award scheme
We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment and in which all decisions are based on merit.
Locations
Operations Manager employer: Northern Security Ltd
Contact Detail:
Northern Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those working at Northern Security. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Knowing about their operations in sectors like Nuclear and Healthcare will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've trained or supervised teams in the past. Highlighting your experience in developing others will resonate well with their focus on Team Leadership & Development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team at Northern Security.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in team leadership, logistics, and customer relations. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the security industry and how you can contribute to our team at Northern Security. Keep it engaging and relevant!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Let’s get started on this journey together!
How to prepare for a job interview at Northern Security Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Northern Security. Understand their services, values, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples of how you've successfully trained and developed staff in the past. Highlight your approach to conducting appraisals and fostering professional growth, as this is key to the role.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills, especially under pressure. Think of specific instances where you've tackled challenges in logistics or customer relations, and be ready to discuss how you approached these situations.
✨Prepare for Compliance and Safety Questions
Given the importance of compliance and safety in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would compile assignment instructions and conduct health and safety risk assessments.
