Job Title: Mobile Patrol Team Leader Location: Head Office in Carlisle. Various patrol locations within the assigned operational area. Salary: £14.25ph Reports to: Head of Operations Working Hours: Flexible shift pattern including days, nights, weekends, and public holidays. Participation in an on-call rota may be required. The Mobile Patrol Team Leader is responsible for supervising and supporting mobile patrol officers, ensuring the delivery of professional security services, and maintaining high standards of safety, customer service, and operational performance. The role involves conducting patrols, responding to alarms, managing incidents, and ensuring compliance with company policies and industry regulations. Key Responsibilities Operational Duties Lead and supervise a team of Mobile Patrol Officers. Conduct mobile security patrols of client premises and sites. Respond promptly to alarm activations, emergency call-outs, and incidents. Carry out security inspections, lock/unlock services, and welfare checks. Ensure all patrols are completed according to client requirements and company procedures. Monitor patrol schedules and ensure efficient route planning. Team Leadership Provide guidance, training, and support to patrol officers. Conduct regular site visits and performance assessments. Ensure officers maintain professional standards of appearance and conduct. Assist with staff induction, coaching, and ongoing development. Manage and report staff performance, attendance, and disciplinary matters when required. Incident Management Take control of security incidents and emergency situations. Complete detailed incident reports and maintain accurate records. Liaise with emergency services, clients, and management as required. Investigate security breaches and recommend corrective actions. Compliance
Mobile Patrol Team Leader employer: Northern Security Ltd
Northern Security Ltd is an excellent employer, offering a supportive work culture that values independence and professionalism. Employees benefit from comprehensive training, a generous pension scheme, and 28 days of holiday, ensuring a healthy work-life balance. Working in the picturesque Ambleside location not only provides a rewarding job experience but also fosters personal growth and development within the security sector.
