£13.70 per hour
Full-Time
To book an interview, just give us a call on 01228 547662 and ask for Recruitment
Are you a reliable and organised individual who enjoys working independently and staying calm under pressure? We\'re looking for a friendly and proactive Administrator to join our Operations Team-playing a key role in keeping our security services running smoothly during nights and weekends.
Working with a wide range of clients across the North England to keep people, properties, and businesses safe. Our team is the heart of everything we do-we believe in treating our people well, supporting their growth, and creating a workplace that\'s inclusive and fair.
From our control room to our mobile response units, we work around the clock to deliver a high standard of service.
Job Description
Role & Responsibilities:
Full-Time
To book an interview, just give us a call on 01228 547662 and ask for Recruitment
Are you a reliable and organised individual who enjoys working independently and staying calm under pressure? We\'re looking for a friendly and proactive Administrator to join our Operations Team-playing a key role in keeping our security services running smoothly during nights and weekends.
Working with a wide range of clients across the North England to keep people, properties, and businesses safe. Our team is the heart of everything we do-we believe in treating our people well, supporting their growth, and creating a workplace that\'s inclusive and fair.
From our control room to our mobile response units, we work around the clock to deliver a high standard of service.
Job Description
Role & Responsibilities:
- Manage all incoming calls, prioritise, and respond according to company procedures and industry requirements, always following procedures and escalating where appropriate.
- Maintain accurate records and reports of all incidents and occurrences using the appropriate systems and reporting tools.
- Employee welfare calls, dealing with and resolving \'dropped shifts\' / absence cover.
- Monitoring CCTV.
- Liaising with our mobile response units.
- A passion for delivering excellent customer service levels.
- A natural problem solver who can multitask and prioritise.
- Excellent communication skills, (written and verbal) including a polite professional telephone manner.
- Strong IT and administration skills. Attention to detail and accuracy of reporting is essential.
- Smart, polite, and approachable
- Punctual and dependable
- Flexible with shift work (including weekends and nights)
- Able to provide a 5-year checkable work history for BS7858 screening
- Full training will be provided
- 28 days holiday (pro rata for part time hours)
- Company contributory pension scheme available
- Full uniform provided
