At a Glance
- Tasks: Manage calls, record incidents, and conduct employee welfare checks.
- Company: Dynamic security services company based in Carlisle.
- Benefits: Competitive pay of £13.70 per hour and full training provided.
- Why this job: Join a supportive team and make a difference in incident response.
- Qualifications: Strong communication skills and multitasking ability required.
- Other info: Inclusive environment where every employee is valued.
The predicted salary is between 13 - 16 £ per hour.
A security services company based in Carlisle is seeking a Skilled Co-Ordinator to join its Operations Team. The role offers a competitive pay of £13.70 per hour and full training on the systems.
Key responsibilities include:
- Managing incoming calls
- Accurately recording incidents
- Conducting employee welfare checks
The ideal candidate will have strong communication skills, the ability to multitask, and a passion for excellent customer service. Join a supportive and inclusive environment where every employee is valued.
Control Room Coordinator: Incident Response & CCTV in Carlisle employer: Northern Security Ltd
Contact Detail:
Northern Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Coordinator: Incident Response & CCTV in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the security services industry, especially those who work in operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to incident response and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your multitasking skills during the interview. Share examples of how you've successfully managed multiple tasks in high-pressure situations. This will demonstrate that you're ready for the fast-paced environment of a control room.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Control Room Coordinator: Incident Response & CCTV in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background fits with the role of Control Room Coordinator, so don’t be shy about showcasing your communication skills and multitasking abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our Operations Team. Keep it friendly and professional, and let us know what excites you about this role.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Northern Security Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Control Room Coordinator. Familiarise yourself with incident response protocols and CCTV operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you managed calls or resolved conflicts, as these experiences will highlight your suitability for the job.
✨Demonstrate Multitasking Abilities
In the interview, be ready to discuss how you handle multiple tasks simultaneously. You might want to share specific scenarios where you successfully juggled various responsibilities, especially in high-pressure situations, to illustrate your capability to thrive in a busy control room environment.
✨Emphasise Customer Service Passion
The company values excellent customer service, so be prepared to talk about your passion for helping others. Share stories that reflect your commitment to providing top-notch service, and explain how you would apply that same dedication in the role of Control Room Coordinator.