At a Glance
- Tasks: Be the friendly face of our dance faculty, welcoming students and visitors with a smile.
- Company: Join the Northern School of Contemporary Dance, a leading UK dance education institution.
- Benefits: Enjoy a vibrant work environment, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role in a busy setting with a diverse community of artists.
- Why this job: Immerse yourself in a creative atmosphere and make a positive impact every day.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 31650 - 40000 £ per year.
Welcome to our dance faculty, a space where creativity thrives and is celebrated, and the art of dance is passionately embraced. NSCD is a distinguished institution at the forefront of dance education in the UK. Embodying a vibrant and creative culture, our institution stands out as a beacon of artistic exploration. We foster an environment where both staff and students are encouraged to explore the realms of art and the broader world.
Job details
- Hours of work: Minimum of 37 hours per week. Normally, Monday to Friday 8.30am – 4.30pm.
- Contract: Permanent
- Closing date: Monday 17th August 2026 (12:00 noon)
- Interviews: Week commencing Monday 24th August 2026
What we are looking for
We are looking for an enthusiastic, organised and personable full time Receptionist. As the first point of contact for students, staff and visitors, you will play a key role in creating a welcoming, professional and positive experience for everyone who walks through our doors. This is a varied and fast-paced role where no two days are the same. You will provide an efficient, high-quality reception service, manage day-to-day enquiries, and help keep our busy institution running smoothly. If you are a confident communicator with excellent customer service skills, thrive in a busy environment, and enjoy being at the heart of a creative organisation, we'd love to hear from you.
Our Core Values
NSCD strives to provide an environment that is open, honest and transparent. We aim to ensure that teamwork and mutual respect within our diverse environment is valued. We aim to support staff to work professionally and effectively to enjoy job satisfaction. We value all staff and their contribution to the School’s vision: We expect staff to maintain high standards of personal and professional conduct at all times. All staff should ensure that their conduct is appropriate to the ethos and policies of the school to protect the wellbeing of all employees and students. The School is committed to safeguarding and promoting the welfare of children and young people and requires all staff to demonstrate this commitment in every aspect of their work.
The School is an Equal Opportunities Employer and welcomes applications from suitably qualified people from all sections of the community.
About Northern School of Contemporary Dance
Northern School of Contemporary Dance (NSCD) is one of the leading dance training institutions in the UK. As a Higher Education Institution, we offer full-time undergraduate and postgraduate courses for around 250 students. NSCD is an ambitious, small specialist institution, internationally recognised as a centre of excellence for dance education and with a growing reputation as a centre for dance development. Based in Chapeltown, Leeds, just outside the city centre, our unique and characterful campus comprises 7 dance studios, offices and teaching areas, a fitness centre plus a bar and café. Central to our building is the Riley Theatre, a 250-capacity professional dance theatre managed by NSCD which hosts national and international touring dance companies as well as student performances throughout the year for the wider community to enjoy.
Our standard opening hours are 9.00am to 9.00pm Monday to Friday and 9.00am to 5.00pm on weekends during term time. Out of term time, opening hours are slightly reduced. As well as our Higher Education programmes, we deliver and host a wide range of community dance classes and run a Centre for Advanced Training for talented young people. Out of term, we also hold Easter and Summer School courses. The School is an incredibly busy, vibrant and dynamic learning environment where in a busy week over one thousand visitors could use our facilities in one way or another.
RECEPTIONIST in Leeds employer: Northern School of Contemporary Dance
At the Northern School of Contemporary Dance, we pride ourselves on being a vibrant and creative institution that champions artistic exploration and collaboration. As a Receptionist, you will be at the heart of our dynamic environment, where your role is crucial in creating a welcoming atmosphere for students, staff, and visitors alike. We offer a supportive work culture that values teamwork and professional growth, alongside unique opportunities to engage with the arts in a bustling community setting in Leeds.
Contact Details:
Northern School of Contemporary Dance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land RECEPTIONIST in Leeds
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Northern School of Contemporary Dance. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Northern School of Contemporary Dance before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace RECEPTIONIST in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Northern School of Contemporary Dance:Your cover letter is your chance to shine! Tell us why you want to work at Northern School of Contemporary Dance specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Northern School of Contemporary Dance!
How to prepare for a job interview at Northern School of Contemporary Dance
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
