We are supporting an established organisation in the appointment of an experienced Head of Field Operations to join its senior leadership team.
This is an exciting opportunity for a commercially focused and people-driven operational leader to take responsibility for a large-scale, geographically dispersed field workforce within the utilities sector.
Overseeing approximately 300 field-based engineers across multiple customer contracts, you will play a key role in driving operational performance, maintaining the highest safety standards and delivering against commercial and financial objectives.
As Head of Field Operations, you will have overall responsibility for the performance and delivery of a significant regional operation, ensuring operational excellence, strong client relationships and a highly engaged workforce.
Key responsibilities will include:
Leading and developing a large, geographically dispersed field operations team, driving performance, engagement and accountability.
Taking ownership of regional operational performance, financial budgets, forecasting and delivery against strategic objectives.
Ensuring the highest standards of health, safety and regulatory compliance, championing a strong safety-first culture.
Monitoring operational KPIs, identifying performance improvements and implementing effective solutions.
Building strong relationships with key clients, ensuring contractual commitments and service expectations are consistently achieved.
Working collaboratively with senior leadership, planning and support functions to optimise operational efficiency.
Identifying opportunities to improve productivity, profitability and commercial performance across existing contracts.
Leading operational change and continuous improvement initiatives to enhance service delivery.
Creating a positive, inclusive working environment that supports employee engagement, retention and development.
We are looking for an established senior operational leader with a proven track record of managing large field-based teams within a complex, commercially driven environment.
You will ideally bring:
A minimum of five years' experience in a senior operational management or leadership position.
Experience leading large, geographically dispersed field-based workforces.
A st...
Head of Field Operations in Newcastle upon Tyne employer: northern recruitment group
Join a well-established and highly regarded claimant personal injury law firm that prioritises employee growth and a supportive work culture. As an EL PL Claims Handler, you will benefit from competitive salaries, performance-related bonuses, and hybrid working options, all while being part of a collaborative team dedicated to excellent client care. This role offers meaningful career progression opportunities within a respected practice, making it an ideal environment for those looking to advance their careers in personal injury law.
Contact Details:
northern recruitment group Recruitment Team
