At a Glance
- Tasks: Lead strategic customer relationships and drive commercial performance in the utilities sector.
- Company: Established organisation in utilities and infrastructure with a focus on collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Influence commercial strategy and build impactful partnerships in a dynamic environment.
- Qualifications: Proven experience in account management and strong negotiation skills.
The predicted salary is between 72000 - 88000 £ per year.
NRG is delighted to be supporting an established organisation within the utilities and infrastructure sector in the appointment of an experienced Account Director to lead one of its key strategic customer relationships.
This is an exciting opportunity for a commercially astute and relationship-driven leader to take ownership of a major customer account, driving commercial performance, service excellence and long-term partnership growth.
Working closely with senior operational, commercial and business development teams, you will play a pivotal role in shaping account strategy, strengthening executive-level relationships and identifying opportunities to maximise contract value.
As Account Director, you will have overall responsibility for the strategic direction, commercial success and performance of a high-value customer account.
Key responsibilities will include: Developing and maintaining strong relationships with senior customer stakeholders, acting as a trusted strategic partner.
Leading the account strategy, ensuring alignment with customer objectives, contractual commitments and wider business goals.
Taking ownership of commercial performance, including revenue, profitability, margins and opportunities for growth.
Overseeing contract governance, performance reviews and service delivery against agreed KPIs.
Working collaboratively with operational, commercial and support teams to ensure consistent, high-quality service delivery.
Leading negotiations around contractual changes, pricing and commercial opportunities.
Acting as the senior escalation point for complex customer, operational and contractual matters.
Identifying opportunities for innovation, continuous improvement and service enhancement.
Supporting business development activities and contributing to future growth opportunities.
We are looking for an established senior leader with a proven track record of managing complex, high-value customer accounts and delivering strong commercial outcomes.
You will ideally bring: Significant experience in a senior Account Director, Commercial Director or strategic account management position.
A successful track record of managing major customer relationships and influencing stakeholders at executive level.
Strong commercial and financial acumen, with experience managing contract profitability, revenue and margins.
Experience working within utilities, infrastructure, outsourced services or a similarly complex contractual environment.
Excellent negotiation, communication and relationship management skills.
The ability to lead and influence cross-functional teams within a matrix management structure.
Experience overseeing contract governance, performance management and service delivery.
A strategic mindset, combined with the ability to identify commercial opportunities and deliver measurable results.
Experience within the energy or utilities sector would be particularly advantageous, although candidates with relevant experience managing complex, high-value contracts in other sectors will also be considered.
Competitive salary circa £80,000, plus car or car allowance with flexibility depending on experience.
Hybrid working arrangements based in Glasgow.
A high-profile senior appointment with responsibility for a key strategic customer relationship.
The opportunity to influence commercial strategy, customer partnerships and future business growth.
A collaborative environment working alongside experienced operational and commercial leadership teams.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace.
We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic.
Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all.
We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
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Account Director employer: NORTHERN RECRUITMENT GROUP LIMITED
NORTHERN RECRUITMENT GROUP LIMITED is an excellent employer, offering a dynamic work environment in the heart of Newcastle City Centre. With a strong emphasis on employee development and a supportive team culture, we provide opportunities for growth and advancement while ensuring a rewarding experience for our staff. Join us to be part of a collaborative team that values your contributions and fosters a sense of belonging.
Contact Details:
NORTHERN RECRUITMENT GROUP LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Account Director at NORTHERN RECRUITMENT GROUP LIMITED!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like NORTHERN RECRUITMENT GROUP LIMITED or be willing to refer you for that Account Director position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from NORTHERN RECRUITMENT GROUP LIMITED who’s on the lookout for their next Account Director star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Account Director role at NORTHERN RECRUITMENT GROUP LIMITED!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at NORTHERN RECRUITMENT GROUP LIMITED. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at NORTHERN RECRUITMENT GROUP LIMITED
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at NORTHERN RECRUITMENT GROUP LIMITED. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
