At a Glance
- Tasks: Assess and coach teams to enhance customer experiences and ensure compliance.
- Company: Northern Powergrid focuses on driving quality improvements across regional teams in the UK.
- Benefits: Enjoy company transport, a pension scheme, and generous annual leave.
- Other info: Regular travel to various sites is required.
- Why this job: This role offers a chance to significantly impact customer service delivery.
- Qualifications: Candidates should have qualifications and experience in quality assurance.
The predicted salary is between 35546 - 41059 £ per year.
Northern Powergrid is seeking a Quality Assurance Officer to drive quality improvements across our Regional teams in the UK. This role focuses on enhancing customer experiences and service delivery. You will assess and coach teams, ensuring compliance and process efficiency while undertaking regular travel to various sites.
The position offers a salary between £35,546 - £41,059, plus benefits like company transport, a pension scheme, and generous annual leave. Ideal candidates will have qualifications and experience in quality assurance.
Regional Quality Assurance Coach – Elevate Customer Service in Shiremoor employer: Northern Powergrid
Northern Powergrid is dedicated to enhancing customer service across the UK. Employees benefit from a competitive salary and perks like a pension scheme. Join a team committed to quality improvements in service delivery.
