At a Glance
- Tasks: Provide top-notch admin support in the exciting energy sector.
- Company: Join a dynamic team in a rapidly evolving energy industry.
- Benefits: Enjoy 25 days holiday, competitive salary, and great perks.
- Other info: Perfect for organised individuals who thrive in a fast-paced environment.
- Why this job: Be the first point of contact and make a real impact.
- Qualifications: 5 GCSEs A-C or equivalent; HR experience is a plus.
The predicted salary is between 28351 - 34651 £ per year.
Do you want to help power your career and be part of an evolving energy industry?
An exciting opportunity has arisen for an enthusiastic Administrator to join our People Services Team.
As a dedicated Administrator you will deliver timely, efficient and effective first line administrative services across the Hire to Retire processes.
Along with a competitive salary between
£25,933 and £26,617 , we also offer great benefits such as
- 25 days holiday rising with tenure plus bank holidays
We’re excited to hear from candidates with a passion for our company and the energy industry and a desire to succeed.
Key Responsibilities
- Act as a first point of contact and respond to all enquiries in line with Service Level Agreements, ensuring delivery of a 10/10 customer experience
- Provide high quality and consistent administration support to all colleagues across the Hire to Retire processes, supporting various functions when workloads fluctuate.
- Escalating queries where necessary to ensure a full resolution and response to colleagues or line managers
- Process all transactions in line with Payroll deadlines and with agreed policies and procedures, ensuring adherence to delegations of authority Maintain colleague records, both paper-based and electronic (within the HCM system) ensuring records are up to date and accurate
- Support the wider People Services Team with implementing any improvement ideas
- Communicate progress on workflow requests through timely and accurate updates to workflow tracker information.
- Have a good understanding of GDPR; ensuring customer confidentiality is adhered to at all times.
- Promote a clear desk policy within the team ensuring customer data is stored securely and confidentiality is maintained at all times.
- Be proficient in the use of MS Office, particularly with Mail Merges.
- Attention to detail with the ability to work accurately and maintain data integrity
- Well organised.
- Experience of dealing with sensitive data
- Excellent administrative skills with the ability to prioritise work in line with customer demand and to agreed Service Levels
Experience & Qualifications
Essential Qualifications and Experience
- Minimum qualification of 5 GCSEs A-C or equivalent
Desirable Qualifications and Experience
- Ideally experience of working in an HR transactional and/or Shared Services environment.
- Have a working knowledge of Oracle HCM (HR/Payroll system) and/or other HR/Payroll systems.
Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.
#J-18808-Ljbffr
People Services Administrator in Shiremoor employer: Northern Powergrid
Northern Powergrid is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Payroll Specialist, you will benefit from comprehensive training and development opportunities, ensuring you stay at the forefront of payroll compliance and best practices. Located in a dynamic environment, the company fosters collaboration across departments, making it a rewarding place to contribute to the financial health of the organisation while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Administrator in Shiremoor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Northern Powergrid!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Northern Powergrid.
We think you need these skills to ace People Services Administrator in Shiremoor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Northern Powergrid. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Northern Powergrid and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Northern Powergrid. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Northern Powergrid's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Northern Powergrid
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Northern Powergrid.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Northern Powergrid will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Northern Powergrid and how you would contribute to adapting HR strategies.
