At a Glance
- Tasks: Join our team as a Connections Technician and manage customer connections with innovative energy solutions.
- Company: Be part of Northern Powergrid, powering 8 million customers in the Northeast.
- Benefits: Starting salary of £39,923, 25 days holiday, and opportunities for progression.
- Other info: Exciting projects, flexible working hours, and a supportive team environment.
- Why this job: Make a real impact in the evolving energy industry while developing your career.
- Qualifications: GCSE Maths and English, IT skills, and a passion for customer service.
Candidates will be invited to provide a video interview from 1st September to 6th September.
Should you be successful, you will be invited to a face-to-face Assessment Centre which will be carried out between 28th September and 23rd October.
Successful candidates will be notified following the Assessment Centre at the end of October / early November.
These vacancies have a planned start date of the 11th January 2027.
Do you want to help power your career and be part of an evolving energy industry?
An exciting opportunity has arisen for enthusiastic Connections Technicians to join our Domestic and Small Business Connections team.
We have several vacancies available across Northern Powergrid's operating area. Successful candidates will be based at one of our operational depots, with location confirmed during the recruitment process.
The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future.
Key Responsibilities:
- Managing the customer experience through the quotation and delivery of connections works.
- Designing cost-effective connection routes through information gained during site engagements.
- Planning and Co-ordination – Managing, alongside contractors, the execution of a variety of customer driven LV projects.
- Service Provider Oversight – Liaising with service providers to ensure correct resources are in place to enable projects to be completed on time and within budget expectations.
- Project delivery – Ensuring that customer driven projects are delivered to the required quality and safety standards, meeting business objectives and other project success criteria.
- Reporting – Provide timely and accurate updates on the status and progress of work in all required workstreams.
- Undertake any remedial work following stages of the project lifecycle to ensure that you have fulfilled the 10/10 experience for the customer.
- Work flexibility to attend evening and weekend customer appointments when required to meet the expectations of our customers.
Starting salary: £39,923,with progression to £51,396 (Industrial L3 pp7 – 12)
- 25 days holiday plus bank holidays (rising with length of service)
- Transport provision
We’re excited to hear from candidates with a passion for our company and the industry and a desire to succeed.
Does this sound like you?
- Customer Service – Have the ability to demonstrate what great customer service looks like and how this can be applied to the provision of our connection's service.
- Electrical Testing - Experience on domestic and/or industrial low voltage equipment to enable testing &interpretation of results.
- Effective Communicator – Be able to adapt your communication style to your audience, show empathy and build rapport, working well with our customers/stakeholders both internally and externally, in person, over the phone and via written communication.
- Excellent Project Management Skills – Be able to plan, organise and manage competing priorities of varying levels of complexity, using your own initiative.
- Team Player – Have a strong team working ethic. Be someone who works well in partnership with internal and external stakeholders to deliver results and maintain a quality customer service.
- Problem Solving – Have the ability to work through more complex situations, whilst identifying solutions, to ensure jobs are effectively delivered on time, to cost and meeting the needs of the customer.
- People Management Skills – Ability to liaise effectively, influence and build up strong working relationships with contractors, stakeholders and customers to deliver the activity required.
- Maths and English at GCSE grade C/5 or above
- IT skills including use of Microsoft applications specifically Word & Excel
- Hold a Full clean UK driving licence
Other beneficial attributes/experience:
- Possess an ONC/HNC in Electrical Engineering or prepared to be working towards this qualification
- Basic understanding of the power distribution network
- Proven experience of project or financial management for delivering work within time and budget
- Understanding of Health, Safety & Environmental management IOSH
- Current/Previous authorisation on the power distribution network
Closing date for applications: 30th August 2026.
In order to comply with our electricity distribution license, we have to ensure our colleagues are fit and proper to visit and enter our customers premises. Consequently, as this role may involve visiting and entering our customers premises, please be aware that the successful candidate will be subject to a basic Disclosure and Barring Service (DBS) check. Please confirm in our application if you are content for this check to be completed.
Connections Technician in Leeds employer: Northern Powergrid
Northern Powergrid is an exceptional employer, offering a dynamic work environment in Castleford or Shiremoor, where employees can thrive while contributing to the electricity network that powers millions of homes and businesses. With a competitive salary, annual bonuses, and a strong focus on employee development, we foster a culture of innovation and collaboration, empowering our analysts to turn complex data into actionable insights that drive performance improvements. Join us to be part of a team that values your contributions and supports your professional growth in a meaningful industry.
StudySmarter Expert Advice🤫
We think this is how you could land Connections Technician in Leeds
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughNorthern Powergrid's Website
Don’t forget to apply directly through Northern Powergrid's website for the full-time Connections Technician role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Connections Technician in Leeds
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Northern Powergrid. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Northern Powergrid
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Northern Powergrid.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Northern Powergrid.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
