At a Glance
- Tasks: Coach teams to enhance service delivery and drive quality improvements.
- Company: Join Northern Powergrid, a leader in customer service excellence.
- Benefits: Competitive salary, company transport, and 25 days annual leave.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in customer satisfaction while travelling across regions.
- Qualifications: Passion for quality assurance and strong coaching skills.
The predicted salary is between 35546 - 41059 £ per year.
Northern Powergrid is searching for a passionate Quality Assurance Officer to enhance service delivery across our Regional teams. The role involves coaching individuals, driving quality improvements, and ensuring compliance while achieving high customer satisfaction scores. You will travel across the operational footprint supporting teams.
We offer a competitive salary between £35,546 - £41,059 and a comprehensive benefits package, including company transport and 25 days annual leave, increasing with service.
Regional Quality Assurance Coach – Elevate Customer Service in Dewsbury employer: Northern Powergrid
Northern Powergrid is an excellent employer that prioritises employee development and satisfaction, offering a supportive work culture where coaching and quality improvement are at the forefront. With competitive salaries, generous annual leave, and company transport, employees can thrive in their roles while contributing to high customer satisfaction across the region. The commitment to enhancing service delivery ensures that every team member has the opportunity to make a meaningful impact within the community.
