At a Glance
- Tasks: Ensure compliance with street works regulations and manage notices and permits.
- Company: Join Northern Powergrid, a leader in sustainable energy solutions.
- Benefits: Competitive salary, full-time role, and opportunities for skill development.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
- Why this job: Be part of a team shaping a greener energy future for millions.
- Qualifications: Experience in admin or customer service; strong IT skills required.
The predicted salary is between 24667 - 25717 £ per year.
An exciting opportunity has arisen for an enthusiastic Streetworks Notice Handler to join our team. The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs now and in the future. Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution.
We are looking for someone who is passionate about communications and can help share our story as we deliver our plans to invest in our network, support net zero and create a greener energy future. You will be responsible for ensuring that the company meets its obligations under New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA).
Competitive salary: £24,667 - £25,717 (P&A L1 pp3-5)
Key Responsibilities:
- Ensure full compliance with New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA)
- Serving and maintaining notices and permits within the relevant timescales in order to meet the works programme
- Managing the opening and closure process on all notices and permits including registration of reinstatement measurements
- Issuing of daily/weekly reports to ensure compliance with NRSWA & TMA
- Building and maintaining relationships with colleagues, Service Providers and Local Authorities
- Handle day to day enquiries relating to section 74 overruns
- Process payments including fixed penalty notices and overrun charges
- Liaising with the Local Authorities & Service providers
- Escalate site and safety issues including 2-4 hour defects received from local authorities to service providers and management team
Qualifications and Attributes:
Essential Qualifications and Experience:
- Relevant experience of working in an administrative or customer service environment
- IT skills and experience with using Microsoft packages including Microsoft Word and Excel
- Able to work under own initiative and as part of a team
Desirable Qualifications and Experience:
- Knowledge of Street Works Legislations
Closing date for applications: 19 January 2026
Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re‑assignment, race, age or disability, in accordance with the Equality Act 2010.
Seniority level: Associate
Employment type: Full‑time
Job function: Administrative and Customer Service
Streetworks Notice Handler in Castleford employer: Northern Powergrid
Northern Powergrid is an exceptional employer, offering a dynamic work environment in Castleford or Shiremoor, where employees can thrive while contributing to the electricity network that powers millions of homes and businesses. With a competitive salary, annual bonuses, and a strong focus on employee development, we foster a culture of innovation and collaboration, empowering our analysts to turn complex data into actionable insights that drive performance improvements. Join us to be part of a team that values your contributions and supports your professional growth in a meaningful industry.
StudySmarter Expert Advice🤫
We think this is how you could land Streetworks Notice Handler in Castleford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Northern Powergrid. Understand their mission and values, especially around sustainability and customer service. This will help you connect your skills to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to streetworks and compliance. Think about how your past experiences align with the responsibilities of the Streetworks Notice Handler role. We can help you with mock interviews if you need it!
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with local authorities and service providers, be ready to demonstrate how you’ve effectively communicated in previous roles. Share specific examples that highlight your interpersonal skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Streetworks Notice Handler in Castleford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Streetworks Notice Handler role. Highlight your relevant experience in administrative or customer service environments, and don’t forget to mention any knowledge of street works legislation if you have it!
Show Off Your IT Skills:Since strong IT skills are essential for this position, be sure to showcase your proficiency with Microsoft Excel, Outlook, and Word. You could even mention specific tasks you've accomplished using these tools to give us a clearer picture of your capabilities.
Demonstrate Your Team Spirit:We’re looking for someone who can work well both independently and as part of a team. In your application, share examples of how you’ve collaborated with colleagues or managed relationships with external partners, like local authorities or service providers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Northern Powergrid
✨Know Your Legislation
Familiarise yourself with the New Roads and Street Works Act (NRSWA) and the Traffic Management Act (TMA). Being able to discuss these regulations confidently will show your understanding of the role and its responsibilities.
✨Showcase Your Communication Skills
As a Streetworks Notice Handler, communication is key. Prepare examples of how you've effectively communicated with colleagues, service providers, or local authorities in past roles. This will demonstrate your interpersonal skills and ability to build relationships.
✨Demonstrate Your IT Proficiency
Brush up on your Microsoft Excel, Word, and Outlook skills. Be ready to discuss how you've used these tools in previous jobs, especially in managing data or reports, as this is crucial for the position.
✨Time Management is Key
Prepare to talk about how you prioritise tasks and manage deadlines. Think of specific instances where you successfully handled multiple responsibilities, as this will highlight your organisational skills and ability to work under pressure.
