At a Glance
- Tasks: Create amazing beer experiences and deliver top-notch customer service in a vibrant bar.
- Company: The Hanging Bat, a renowned venue in Edinburgh known for quality beer and hospitality.
- Benefits: Competitive pay of £14.01/hour, flexible hours, and a fun work environment.
- Other info: We value diversity and encourage all to apply, especially underrepresented groups.
- Why this job: Join a passionate team and make a real impact in the craft beer scene.
- Qualifications: Positive attitude, customer service skills, and a love for craft beer.
The predicted salary is between 29100 - 31900 £ per year.
Reports to: General Manager
Location: The Hanging Bat, Edinburgh
Pay: £14.01 an hour
Hours: 37.5 per week
Closing date: 26/11/2026
We’re looking for someone who is passionate about creating great beer experiences and brilliant customer service at The Hanging Bat in Edinburgh. You’ll be part of a busy, fast-paced venue with a strong reputation for quality beer, great hospitality and a welcoming atmosphere, so we’re looking for someone who brings energy, enthusiasm and a real pride in what they do. You’ll play an important role in supporting the day to day running of the venue, from delivering excellent service and maintaining high bar standards, to supporting the wider team and ensuring The Hanging Bat is always a clean, safe and welcoming place for both customers and colleagues.
We’re extremely proud of our craft and want people who share our enthusiasm and drive for quality. We also believe strongly in our values and the successful candidate will help bring these to life every day.
RESPONSIBILITIES:
- To maintain a high level of professionalism over the bar and in all correspondence
- To follow event plans given by manager
- Be able to safely and confidently handle kegs in a cellar environment
- To maintain a high level of organisation and cleanliness in the building, through audits and closedown checks and weekly/monthly logs
- Assist in the maintenance and development of the venue when requested
- Assist with all other areas of the venue as requested
- To reply to messages on social media professionally and promptly if required by management
- Plan and assist with whole venue events.
- Managing staff on shift
- To work with the management team to drive up bar standards and ensure that wastage is kept to a minimum
- To be knowledgeable and passionate about our product range and ensure customers receive a high standard of customer service
- To be the first point of contact for staff during shifts and manage staff to ensure time is being used effectively
- To take responsibility for bar service whenever required by management.
- To take sole responsibility for shifts as and when required by management including site security and emergency situations
- Always create a safe environment for staff and customers
- Adhere to all company policies and procedures and licensing laws
- Attend and contribute to team meetings when required and share best practice with the team
- To assist with effective Cellar Management
- To take charge of deliveries & ensure safe practices
- Contribute to a team effort by completing other tasks as needed
ABOUT YOU:
- Possess a positive attitude to a busy work environment, and a willingness to work long or flexible hours when required.
- Have a keen interest in craft beer and enthusiasm for the industry.
- Have fantastic customer service and the drive to go above and beyond for every customer that visits the venue
- A good understanding of the company mission with an ability to uphold company values
- Culture fit is hugely important to us. If you’re unsure if you meet all the criteria but have skills which are transferrable and you believe you would fit in with our core values, please don’t hesitate to apply.
- We particularly welcome female applicants and those from ethnic minorities, as these groups are under represented in the brewing industry.
BAR SUPERVISOR - EDINBURGH employer: Northern Monk
Northern Monk is an exceptional employer that prioritises quality and community, making it a fantastic place for passionate brewers to thrive. With a strong focus on employee wellbeing, social engagement, and professional development, team members enjoy a supportive work culture that values inclusivity and personal growth. Located in a vibrant area, this role offers the unique opportunity to be part of a growing company dedicated to creating delightful beer experiences while fostering a sense of belonging among its diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land BAR SUPERVISOR - EDINBURGH
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Northern Monk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Northern Monk
Don't be shy about reaching out to Northern Monk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace BAR SUPERVISOR - EDINBURGH
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Northern Monk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Northern Monk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
