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For Companies At a Glance
- Tasks: Supervise bar operations, ensuring excellent customer service and cleanliness.
- Company: Join a vibrant team at The Northern Market in Leeds.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of a passionate team delivering top-notch beer experiences.
- Qualifications: No experience needed, just a positive attitude and love for craft beer.
- Other info: Great opportunity for growth in a supportive community-focused workplace.
Reports to: General Manager Location: The Northern Market, Leeds Pay: £13.16 Contracted hours: 26.25 hours per week Closing date: 29/09/2025
THE ROLE
We are looking for someone who has excellent customer service, as well as the ability to work in a fast-paced and evolving environment. We’re extremely proud of our craft and will be looking for people in the team that share our enthusiasm and drive for quality!
We also need you to share our passion in providing the best beer experiences for our customers, from welcoming them to the building to the cleanliness of the venue. We believe we have a strong internal culture, and the successful candidate will live out our values of community, collaboration, and creativity. No previous experience required for this position.
RESPONSIBILITIES
- To maintain a high level of professionalism over the bar and in all correspondence
- To follow event plans
- Be able to safely handle kegs in a cellar environment
- To maintain a high level of organisation and cleanliness in the building through audits and close down checks and weekly/ monthly logs
- Assist in the maintenance and development of the venue when requested
- Assisted with all other areas of the venue as requested
- To reply to messages on social media professionally and promptly if required by management
- Plan and assist with whole venue Refectory events
- Managing staff on shift
- To work with the management team to drive up bar standards and ensure that waste is kept to a minimum
- To be knowledgeable and passionate about our product range and ensure customers receive a high standard of customer service
- To be the first point of contact for staff during shifts and manage staff to ensure time is being used effectively
- To take responsibility for bar service whenever required by management
- To take sole responsibility for shifts as and when required by management including site security and emergency situations
- Always create a safe environment for staff and customers
- Adhere to all company policies and procedures and licensing laws
- Attend and contribute to team meetings when required and share best practice with the team
- To assist with effective cellar management
- To take charge of deliveries & ensure safe practices
- Contribute to a team effort by completing other tasks as needed
About You
- Possess a positive attitude to a busy work environment, and a willingness to work long or flexible hours when required.
- Have a keen interest in craft beer and enthusiasm for the industry .
- Have fantastic customer service and the drive to go above and beyond for every customer that visits the Refectory.
- A good understanding of the company mission with an ability to uphold company values of community, collaboration, and creativity .
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BAR SUPERVISOR @ NORTHERN MARKET, LEEDS employer: Northern Monk Brew Co
Contact Detail:
Northern Monk Brew Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BAR SUPERVISOR @ NORTHERN MARKET, LEEDS
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Northern Market and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This shows you’re genuinely interested and helps you connect during your interview.
✨Tip Number 2
Show off your passion for craft beer! Whether it’s through social media or in conversation, let us see your enthusiasm. Share your favourite brews or experiences at similar venues. It’ll make you stand out as someone who truly cares about the product.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. We want to hear those stories! Role-playing with a friend can help you articulate your experiences better during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our community. Don’t forget to follow up with a friendly message after applying!
We think you need these skills to ace BAR SUPERVISOR @ NORTHERN MARKET, LEEDS
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for craft beer and customer service shine through. We want to see that you share our love for creating amazing experiences for our customers!
Be Professional: Make sure your application is polished and professional. This means checking for typos and ensuring your tone matches the friendly yet professional vibe we have at The Northern Market.
Highlight Your Flexibility: Since we’re looking for someone who can adapt to a fast-paced environment, mention any experiences where you've successfully managed busy situations or worked flexible hours. We love a can-do attitude!
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Northern Monk Brew Co
✨Know Your Craft Beer
Brush up on your knowledge of craft beer and the different types available. Being able to discuss your favourite brews or recommend options to customers will show your passion for the industry and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different role. Highlighting your ability to go above and beyond for customers will resonate well with the values of community and collaboration.
✨Demonstrate Team Spirit
Think of instances where you've worked effectively in a team. The Northern Market values collaboration, so sharing stories about how you contributed to a team effort will help you stand out as a candidate who fits their culture.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, prepare for situational questions that test your ability to handle pressure. Practising responses to these scenarios will help you convey your readiness for the challenges of the job.