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- Tasks: Manage crew welfare, safety, and compliance while coordinating communications and payroll.
- Company: Join Northern Marine, a leader in maritime personnel management.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team that values safety and compliance in the maritime industry.
- Qualifications: Experience in marine crewing and strong communication skills are essential.
- Other info: This role requires a university degree in HR or Business and knowledge of maritime regulations.
The predicted salary is between 36000 - 60000 £ per year.
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Marine Personnel Coordinator Glasgow, Clydebank
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Client:
Northern Marine
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
91307e83472b
Job Views:
19
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
16th Aug 2024
The Personnel Coordinator is responsible for general crew management and welfare, with focus on safety, compliance, and high attention to detail.
Key Responsibilities
- Support communications between seafarers and the team, ensuring that all queries are managed and resolved in a timely manner.
- Support and participate in regular internal and client audits.
- Liaise with the Marine Personnel Specialist to ensure effective crew changes in line with client requirements.
- Manage and coordinate all office visits of our seafarers, including de-briefs and appraisals.
- Coordinate crew induction for new joiners and offboarding for leavers.
- Assist the Marine Personnel Specialist and Personnel team with disciplinary matters, review external manning agents, and ensure KPIs/SLAs are met.
- Support management of the COMPAS crew database, ensuring accuracy and timeliness.
- Coordinate payroll matters for seafarers, liaising with global offices for prompt payments.
- Monitor and analyze training plans to ensure crews are competent and compliant with regulations.
- Support communication on STCW standards and ensure crew awareness.
- Maintain strong knowledge of ISM, STCW, and MLC requirements.
- Perform additional crewing tasks as advised by Line Management.
Candidate Requirements
- Experience in marine crewing supporting a large global seafarer pool.
- Experience managing first-line crewing demands and problem resolution.
- Customer service skills with a focus on client engagement.
- Experience with case management, investigations, grievances, and disciplinary procedures.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities.
- Strong organizational skills.
- Knowledge of maritime regulations and industry best practices.
- Understanding of offshore crewing practices and onboard casework.
- In-depth knowledge of ISM, MLC, and STCW.
- Familiarity with crew management systems like COMPAS.
- Ability to work independently and in teams.
- Understanding of GDPR and ISO standards related to crew management.
- Proficiency in MS Office applications.
- University Degree in HR or Business preferred.
- Experience in seagoing HR within a ship management company.
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Marine Personnel Coordinator Glasgow employer: Northern Marine
Contact Detail:
Northern Marine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Personnel Coordinator Glasgow
✨Tip Number 1
Familiarise yourself with maritime regulations and industry best practices, especially ISM, MLC, and STCW. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the marine crewing sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully engaged with clients or resolved issues in previous roles. This will highlight your suitability for the Personnel Coordinator position.
✨Tip Number 4
Brush up on your knowledge of crew management systems like COMPAS. Being able to discuss your familiarity with such tools during the interview will set you apart from other candidates.
We think you need these skills to ace Marine Personnel Coordinator Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marine crewing and personnel management. Emphasise your customer service skills and any specific knowledge of maritime regulations, ISM, MLC, and STCW.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the key responsibilities and candidate requirements listed in the job description. Use specific examples from your past experience to demonstrate how you meet these criteria.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to manage multiple priorities. Mention any experience with crew management systems like COMPAS, as well as your proficiency in MS Office applications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Northern Marine
✨Know Your Maritime Regulations
Familiarise yourself with ISM, STCW, and MLC requirements before the interview. Being able to discuss these regulations confidently will demonstrate your expertise and commitment to compliance.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed first-line crewing demands or resolved issues in previous roles. Highlighting your customer service skills and ability to engage with clients will set you apart.
✨Demonstrate Strong Communication Abilities
Since the role involves liaising between seafarers and the team, practice articulating your thoughts clearly. Be ready to discuss how you would handle communication challenges in a maritime context.
✨Highlight Your Organisational Skills
The position requires managing multiple priorities, so be prepared to discuss your organisational strategies. Share specific tools or methods you use to keep track of tasks and ensure timely completion.
