Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a busy department with diverse administrative tasks and client interactions.
- Company: Join Northern Marine, a reputable company known for its comprehensive client services.
- Benefits: Enjoy a 12-month contract with opportunities for professional growth and development.
- Why this job: Build strong relationships while gaining valuable experience in a dynamic work environment.
- Qualifications: Standard Grade education or equivalent; HNC/HND in business administration preferred.
- Other info: Experience in a busy office is essential; flexibility and attention to detail are key.
The predicted salary is between 28800 - 43200 £ per year.
The role of Administration Officer is demanding and diverse within a very busy department whose objective is to offer a fully comprehensive service to its many prestigious clients. The ability to build strong relationships with clients and cadets to develop confidence and trust, and to maintain long-term working relationships, is imperative. Strong administrative support is essential in achieving company objectives and ensuring customer requirements are exceeded.
Key Responsibilities
- Assist in organizing company presentations, meetings, and careers events.
- Build good relationships with clients through effective communication and excellent customer service.
- Develop a good understanding of client companies and their contract requirements.
- Respond effectively and efficiently to all client and cadet queries.
- Help devise, develop, implement, and maintain good administrative practices by updating and maintaining trainee databases and personnel files.
- Coordinate cadet availability around exams and courses for attendance at medical and visa appointments.
- Process applicants' documentation, ensuring all documentation is received prior to course commencement.
- Manage documentation to ensure cadets and clients have the required documentation before cadets go to sea.
- Process visa applications and arrange embassy appointments.
- Book domestic and international travel and accommodation.
- Determine medical and vaccination requirements and facilitate appointments.
- Communicate with candidates throughout the recruitment process.
- Liaise with agents, captains, and vessels to find available berths for cadets and arrange repatriation.
- Apply for flagged state documentation.
- Adhere to ISO 9001 standards and maintain confidentiality in line with the Data Protection Act 1998.
- Ensure compliance with health and safety standards according to company policies and legislation.
Candidate Requirements
- Standard Grade education or equivalent.
- Ability to maintain confidentiality and comply with GDPR regulations.
- Clear communication skills.
- Ability to adhere to ISO standards.
- Professional and pleasant telephone manner.
- Good team attitude.
- Attention to detail and methodical approach.
- Ability to work effectively under pressure.
- Reliable, flexible, and adaptable.
- HNC/HND in business administration or related subjects.
- Experience working in a busy office environment.
- Experience in devising and implementing administrative procedures.
Administration Officer - 12 Month Contract Glasgow - Clydebank employer: Northern Marine
Contact Detail:
Northern Marine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer - 12 Month Contract Glasgow - Clydebank
✨Tip Number 1
Familiarise yourself with the company, Northern Marine, and their operations. Understanding their client base and the specific services they offer will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills, as this role heavily relies on effective interaction with clients and cadets. Consider role-playing scenarios where you handle queries or provide information to ensure you're confident and articulate.
✨Tip Number 3
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks in a busy environment. This could include coordinating events or managing documentation, which are key responsibilities in this role.
✨Tip Number 4
Network with professionals in the maritime industry or those who have worked in similar administrative roles. They can provide insights into the job and may even refer you, increasing your chances of landing the position.
We think you need these skills to ace Administration Officer - 12 Month Contract Glasgow - Clydebank
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Administration Officer role. Emphasise your administrative support experience, communication skills, and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company and the role. Mention specific examples of how you've built strong relationships in previous roles and how you can contribute to maintaining excellent customer service.
Highlight Relevant Qualifications: Clearly state your educational background, especially if you have an HNC/HND in business administration or related subjects. Include any certifications or training that demonstrate your ability to adhere to ISO standards and GDPR regulations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Administration Officer position.
How to prepare for a job interview at Northern Marine
✨Research the Company
Before your interview, take some time to research Northern Marine. Understand their services, values, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Strong Communication Skills
As an Administration Officer, clear communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to provide examples of how you've effectively communicated with clients or colleagues in the past.
✨Showcase Your Organisational Skills
The role requires strong administrative support. Be ready to discuss your experience in managing multiple tasks, prioritising effectively, and maintaining attention to detail. Consider sharing specific examples from your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you've had to manage tight deadlines or resolve conflicts, and be ready to explain your approach and the outcomes.