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For Companies At a Glance
- Tasks: Join us as a Patient Care Navigator, supporting patient care and facilitating smooth discharges.
- Company: Be part of the Humber Health Partnership, serving over 1.65 million people with world-class services.
- Benefits: Enjoy flexible working options, a supportive culture, and opportunities for personal growth.
- Why this job: Make a real impact on patient experiences while working in a diverse and inclusive environment.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to learn.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We have an exciting opportunity for you to join us in our roles as a care navigator. This role is crucial to delivering safe patient care and flow throughout the system. You must be able to work both independently and as a member of the multi-disciplinary team. The role will include supporting the shift leader to deliver effective board rounds, working with the clinical team to deliver patient care, facilitating safe discharges and ensuring discharges are facilitated at the earliest opportunity. The patient care navigator will provide support to the medical and nursing team in dealing with general administrative tasks in order to free up valuable nursing and medical time to avoid delays and improve the patient experience.
The patient care navigator will be expected to work as part of the ward team under the direction of the shift leader, to ensure the smooth flow of patients through the ward. It is expected that by coordinating administrative tasks and liaising with other departments, the post holder will contribute to the efficient and effective running of the ward resulting in a significant reduction in patient journey times. The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times.
Responsibilities
- Support the shift leader to deliver effective board rounds and work with the clinical team to deliver patient care.
- Facilitate safe discharges and ensure discharges are arranged at the earliest opportunity.
- Provide administrative support to the medical and nursing team to free up nursing and medical time and reduce delays.
- Work as part of the ward team under the direction of the shift leader to ensure smooth flow of patients through the ward.
- Coordinate administrative tasks and liaise with other departments to contribute to efficient ward operation and reduce patient journey times.
- Maintain confidentiality and uphold a positive attitude toward staff, patients and relatives at all times.
About the Humber Health Partnership
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts — Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) — our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas including biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Working patterns and culture
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career. If it works for you and works for the role, we\\\’ll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people\\\’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
\”We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers\”.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
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Patient Care Navigator employer: Northern Lincolnshire and Goole NHS Foundation Trust
Contact Detail:
Northern Lincolnshire and Goole NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Patient Care Navigator. Understanding the nuances of facilitating discharges and supporting clinical teams will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the Humber Health Partnership. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your ability to work in a multi-disciplinary team. Prepare examples from your past experiences where you successfully collaborated with different departments to improve patient care or streamline processes.
✨Tip Number 4
Highlight your organisational skills and ability to manage administrative tasks efficiently. Be ready to discuss how you've previously contributed to reducing delays in patient care or improving workflow in a healthcare setting.
We think you need these skills to ace Patient Care Navigator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Patient Care Navigator. Highlight key skills such as teamwork, communication, and administrative support in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous roles in healthcare or administrative positions, and include specific examples of how you've contributed to patient care or team efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the NHS values. Mention how your skills can contribute to the smooth operation of the ward and improve patient experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a healthcare setting.
How to prepare for a job interview at Northern Lincolnshire and Goole NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Patient Care Navigator. Familiarise yourself with the key tasks such as supporting board rounds, facilitating discharges, and providing administrative support to the clinical team.
✨Show Your Team Spirit
Emphasise your ability to work both independently and as part of a multi-disciplinary team. Be prepared to share examples from your past experiences where you successfully collaborated with others to improve patient care.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you would liaise with different departments and communicate with patients and their families, ensuring that everyone is informed and comfortable throughout the patient journey.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet or resolve issues quickly. This could involve managing delays in patient care or coordinating with various teams to ensure smooth operations on the ward.
