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- Tasks: Support the WebV EPR system through administration, user support, and troubleshooting.
- Company: Join a leading NHS Partnership serving over 1.65 million people with a commitment to excellence.
- Benefits: Enjoy hybrid working options and the chance to make a real impact in healthcare.
- Why this job: Be part of a dynamic team, enhancing patient care through innovative digital solutions.
- Qualifications: Experience in system administration within healthcare; strong communication and problem-solving skills required.
- Other info: Opportunity for training sessions and collaboration with clinical professionals.
The predicted salary is between 28800 - 43200 £ per year.
Digital Services are excited to offer a full-time System Administrator position to support the WebV Electronic Patient Record (EPR) system in Northern Lincolnshire and Goole NHS Foundation Trust. This role will involve providing comprehensive system administration, management, and user support for the WebV EPR.
Location & Working Arrangements: The post will be primarily based in Grimsby, with potential travel to additional Trust sites including Scunthorpe and Goole. We offer a hybrid working model, combining time onsite with remote work from home.
About The Role: You will join the Digital Services team, collaborating closely with other digital professionals and clinical system users. Your core responsibilities will include user support, system configuration, maintenance, troubleshooting, and training for the WebV EPR and related clinical systems.
We’re looking for an experienced and motivated professional who:
- Has strong experience in system administration within a healthcare or clinical IT environment, ideally with WebV or similar EPR systems.
- Demonstrates excellent communication skills to effectively liaise with clinical and non-clinical users.
- Applies a logical, analytical approach to problem-solving and troubleshooting system issues.
- Can assess, prioritize, and manage workload efficiently to ensure timely resolution of incidents.
- Works proactively and independently with minimal supervision while contributing effectively as part of a team.
Duties Will Include But Not Limited To:
- Act as the first- and second-line support in the configuration of all WebV System modules which will involve task-related problem solving.
- Be a point of knowledge and administer all parts of the WebV system.
- Acting as first line support to users for data quality and training issues and feed these into the WebV team.
- If required, support the training team by holding training sessions on the system.
- Be able to triage issues at a technical level and give feedback to the team for resolution.
- The post holder will be required to work independently, being managed rather than supervised, seeking advice as required from WebV management, being guided by Standard Operating Procedures, protocols, appropriate materials and to established performance criteria.
- Requires close working relationships with other staff within the WebV team and the EPR Project Team.
- Liaise with system users and project managers and coordinators as EPR is rolled out.
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
For further details / informal visits contact: Name: Neha Valsan Job title: Digital Services Business Analyst Email address: neha.valsan@nhs.net Telephone number: 03033305760
EPR (WebV) Systems Administrator employer: Northern Lincolnshire and Goole NHS Foundation Trust
Contact Detail:
Northern Lincolnshire and Goole NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPR (WebV) Systems Administrator
✨Tip Number 1
Familiarise yourself with the WebV EPR system and its functionalities. Understanding how the system operates will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the Northern Lincolnshire and Goole NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of your problem-solving skills in a healthcare IT context. Highlighting your experience with troubleshooting and user support will show that you are well-equipped for the challenges of this role.
✨Tip Number 4
Demonstrate your ability to work independently and as part of a team. Be ready to share experiences where you successfully collaborated with others while managing your own workload effectively.
We think you need these skills to ace EPR (WebV) Systems Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the EPR Systems Administrator position. Familiarise yourself with the WebV EPR system and its functionalities, as well as the healthcare environment.
Tailor Your CV: Highlight your relevant experience in system administration, particularly within healthcare or clinical IT environments. Emphasise any specific experience with EPR systems like WebV, and showcase your problem-solving skills and ability to work independently.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Use specific examples from your past experiences to demonstrate your communication skills, ability to manage workloads, and how you can contribute to the Digital Services team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Northern Lincolnshire and Goole NHS Foundation Trust
✨Understand the WebV EPR System
Make sure you have a solid understanding of the WebV Electronic Patient Record system. Familiarise yourself with its functionalities and how it integrates within a healthcare setting, as this will demonstrate your readiness to support users effectively.
✨Showcase Your Communication Skills
Since the role involves liaising with both clinical and non-clinical users, practice articulating complex technical concepts in simple terms. Be prepared to provide examples of how you've successfully communicated with diverse teams in the past.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've tackled system issues or user problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical approach to troubleshooting.
✨Emphasise Team Collaboration
This position requires working closely with other digital professionals. Be ready to share experiences that showcase your ability to work independently while also contributing positively to a team environment.
