Administrator - Community & Therapies

Administrator - Community & Therapies

Grimsby Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to support patient care through clerical duties and data management.
  • Company: Be part of the Humber Health Partnership, serving over one million patients annually.
  • Benefits: Enjoy flexible training tailored to your needs and opportunities for skill development.
  • Why this job: Make a real impact in healthcare while working in a supportive and dynamic environment.
  • Qualifications: 12 months admin experience and good computer skills are essential; SystmOne knowledge is a plus.
  • Other info: Opportunities for further training and career growth in a diverse and inclusive workplace.

The predicted salary is between 28800 - 43200 £ per year.

We currently have a full-time vacancy within our Community, Frailty & Therapy Team based at Diana Princess Of Wales Hospital, Grimsby.

We are seeking a person to undertake a range of clerical duties in line with the job description. 12 months experience in an administrative office environment, with good computer and keyboard skills, are essential. Knowledge of SystmOne is an advantage, although training will be provided.

The post holder must have excellent organisational and communication skills, be able to work independently, prioritise, work efficiently and methodically in a busy department, paying attention to detail and accuracy. There will be opportunities for further training to develop skills and areas of interest. We will provide a flexible training package tailored to the needs of the individual.

Duties

The post holder will assist the Senior Administrator in delivering an effective and efficient administration service to support quality patient care. Responsibilities include general clerical and administrative duties that facilitate the entire patient pathway, such as:

  • Registering referrals
  • Supporting patient appointments and scheduling
  • Inputting data into patient records
  • Referring on/discharging patients following clinical direction

The post holder should have skills across all administrative functions to support the patient pathway, following Standard Operating Procedures (SOPs) to ensure tasks are completed accurately within specified timescales.

The Humber Health Partnership is one of the largest NHS partnerships, serving over one million patients annually with a budget of over £1.3 billion. It comprises two Trusts: Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH). Our partnership is committed to delivering world-class hospital and community services for 1.65 million residents.

We employ nearly 20,000 staff across five main hospital sites: Diana, Princess of Wales Hospital, Scunthorpe General Hospital, Goole and District Hospital, Hull Royal Infirmary, and Castle Hill Hospital. As teaching hospitals affiliated with the Hull York Medical School, we are involved in research across various fields including biomedical, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery, and oncology.

We believe that fostering a diverse, inclusive, innovative, skilled, and caring workforce enables us to provide excellent patient care and ensures a promising future for our employees, partnership, and community.

For further details or informal visits, contact:

  • Name: Deborah Rhoades
  • Job Title: Admin Team Leader
  • Email: Deborah.rhoades@nhs.net
  • Telephone: 03033 304072

Tracey Armstrong, Senior Administrator

  • Email: t.armstrong@nhs.net
  • Telephone: 03033 303664

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Administrator - Community & Therapies employer: Northern Lincolnshire and Goole NHS Foundation Trust

At the Humber Health Partnership, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at the Diana Princess of Wales Hospital in Grimsby. Our commitment to employee development is reflected in our tailored training packages, ensuring that you can grow your skills while contributing to high-quality patient care. Join us and be part of a dedicated team that values innovation, diversity, and the well-being of both staff and patients.
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Contact Detail:

Northern Lincolnshire and Goole NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrator - Community & Therapies

✨Tip Number 1

Familiarise yourself with SystmOne, as it's mentioned as an advantage for this role. Even if you haven't used it before, showing that you're proactive in learning about the software can set you apart from other candidates.

✨Tip Number 2

Highlight your organisational skills during any informal conversations or interviews. Think of specific examples where you've successfully managed multiple tasks or projects, as this will demonstrate your ability to thrive in a busy department.

✨Tip Number 3

Reach out to Deborah Rhoades or Tracey Armstrong for an informal chat about the role. This not only shows your interest but also gives you insights into the team dynamics and expectations, which can be beneficial when you apply.

✨Tip Number 4

Emphasise your attention to detail in any discussions. You could mention past experiences where accuracy was crucial, especially in administrative tasks, to reassure them that you can follow Standard Operating Procedures effectively.

We think you need these skills to ace Administrator - Community & Therapies

Clerical Skills
Organisational Skills
Communication Skills
Attention to Detail
Data Entry
Time Management
Ability to Work Independently
Prioritisation Skills
Knowledge of SystmOne (advantageous)
Methodical Approach
Familiarity with Standard Operating Procedures (SOPs)
Flexibility in Learning
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your administrative experience, particularly in a healthcare setting. Emphasise your computer skills and any familiarity with SystmOne, even if it's just basic knowledge.

Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Administrator position within the Community & Therapies team. Mention your organisational and communication skills, and provide examples of how you've successfully managed tasks in a busy environment.

Highlight Relevant Experience: When detailing your work history, focus on roles where you performed clerical duties or supported patient pathways. Use specific examples to demonstrate your attention to detail and ability to follow Standard Operating Procedures.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Northern Lincolnshire and Goole NHS Foundation Trust

✨Showcase Your Organisational Skills

As the role requires excellent organisational abilities, be prepared to discuss specific examples of how you've managed multiple tasks or projects in previous positions. Highlight any systems or methods you used to stay organised and efficient.

✨Demonstrate Communication Proficiency

Effective communication is key in this role. Be ready to share instances where your communication skills made a difference, whether in resolving issues or collaborating with colleagues. Practice clear and concise responses during the interview.

✨Familiarise Yourself with SystmOne

While training will be provided, having a basic understanding of SystmOne can set you apart from other candidates. If possible, do some research or find online resources to get acquainted with its functionalities before the interview.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle real-life situations in a busy administrative environment. Think about how you would prioritise tasks, manage patient data, or deal with unexpected challenges, and prepare your answers accordingly.

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