Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help students and faculty with admissions and academic records daily.
- Company: Join NKU, a vibrant university dedicated to student success and community engagement.
- Benefits: Enjoy a stable schedule, competitive pay, and opportunities for growth.
- Why this job: Make a real impact on students' academic journeys in a supportive environment.
- Qualifications: High school diploma required; some college or experience in education preferred.
- Other info: Work Monday to Friday, 8:15 AM to 4:30 PM, with a friendly team.
The Processing Specialist will provide quality service to the students, faculty, administration, and general public who contact graduate programs via telephone, email, mail, or in person. The position requires a thorough understanding and knowledge in the areas of university policies and general information, registration, academic records, and course information. In addition, this position requires an understanding of all other processes performed in the office in order to provide quality service.
Primary Responsibilities:
- Processes incoming admission applications for graduate students into graduate-level academic programs at NKU, working closely with the Office of Graduate Education at NKU.
- Updates the student academic record with transfer credit equivalencies for graduate students.
- Processes and updates changes to a student's academic program concentration.
- Processes and posts course grade changes for graduate-level students.
- Assists with the verification of degrees awarded for graduate students at NKU (i.e. using Degree Verify).
- Maintains the accuracy of the academic record for graduate-level students, with other processing work, as needed, and other duties as assigned.
Qualifications:
- High School Diploma is a minimum, plus one year of related experience is required.
- Some college is preferred, and/or some experience working at a college.
- Excellent computer skills including but not limited to Microsoft Office Suites and SAP.
- Interpersonal communication skills, excellent use of English grammar and math skills.
- The ability to analyze processes in order to improve efficiency.
Minimum Education: High School Diploma
Preferred Education: Some College
Minimum Experience: 1 year
Salary: Minimum of $16.01 per hour
Pay Grade: S66
Contact Detail:
Northern Kentucky University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Processing Specialist
✨Tip Number 1
Familiarise yourself with the specific processes and policies related to graduate education at NKU. Understanding how admissions, academic records, and course information are managed will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your computer skills, especially in Microsoft Office and SAP. Being proficient in these tools is crucial for the role, and demonstrating your capability can set you apart from other candidates.
✨Tip Number 3
Practice your interpersonal communication skills. Since the role involves interacting with students, faculty, and the public, being able to convey information clearly and effectively will be key to your success.
✨Tip Number 4
Consider reaching out to current or former employees in similar roles to gain insights into their experiences. This can provide you with valuable information about the work environment and expectations, which you can leverage during your application process.
We think you need these skills to ace Processing Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Processing Specialist. Familiarise yourself with the tasks mentioned in the job description, such as processing admission applications and maintaining academic records.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the qualifications for the role. Emphasise any previous work in educational settings or roles that required strong organisational and communication skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses how your skills and experiences make you a suitable candidate for the Processing Specialist position. Mention your understanding of university policies and your ability to provide quality service.
Proofread Your Application: Ensure that your application is free from grammatical errors and typos. A well-written application reflects your attention to detail, which is crucial for this role. Consider asking someone else to review it before submission.
How to prepare for a job interview at Northern Kentucky University
✨Know Your Stuff
Make sure you have a solid understanding of university policies, registration processes, and academic records. Brush up on the specific duties of a Processing Specialist so you can confidently discuss how your skills align with the role.
✨Show Off Your Communication Skills
Since this role involves interacting with students, faculty, and the public, be prepared to demonstrate your interpersonal communication skills. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated in past roles.
✨Highlight Your Tech Savvy
Familiarise yourself with Microsoft Office Suites and any relevant software like SAP. Be ready to discuss your experience with these tools and how you've used them to improve efficiency in previous positions.
✨Prepare for Process Improvement Questions
The job requires an ability to analyse processes for efficiency. Think of examples from your past experience where you've identified areas for improvement and successfully implemented changes. This will show your proactive approach and problem-solving skills.
