NIPSO/PEO/06/26 - Policy and Engagement Officer
NIPSO/PEO/06/26 - Policy and Engagement Officer

NIPSO/PEO/06/26 - Policy and Engagement Officer

Belfast Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support policy development and engage with public bodies to improve standards.
  • Company: Join a dynamic organisation focused on enhancing public service delivery.
  • Benefits: Competitive salary, professional development opportunities, and a collaborative work environment.
  • Why this job: Make a real difference in public services and promote ethical standards.
  • Qualifications: Research and policy analysis skills, with a passion for public service improvement.
  • Other info: Engage with diverse stakeholders and contribute to meaningful change.

The predicted salary is between 36000 - 60000 £ per year.

Main purpose of job

The Policy and Engagement Officer will provide support to the Director of Improvement, Engagement and Impact and Senior Policy & Engagement Officer to ensure the development and effective implementation of learning from the broad range of NIPSO investigations. This will include both maladministration investigations and local government standards investigations linked to the Code of Conduct for local Councillors. Duties will include conducting research, policy analysis and the development of outcome and impact measurements. It will also involve understanding case decisions and case thresholds and using these to improve standards across both the Councillor community and public bodies.

The post holder will participate in networks established with public bodies, elected representatives, advocacy and support groups and other regulators and oversight bodies to understand issues with the delivery of public services, ensure the dissemination of learning from NIPSO investigations both maladministration and local government ethical standards to improve public services and standards of conduct and promote a culture of learning from complaints.

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NIPSO/PEO/06/26 - Policy and Engagement Officer employer: Northern Ireland Public Service Ombudsman

As a Policy and Engagement Officer at NIPSO, you will be part of a dynamic team dedicated to enhancing public service standards through meaningful engagement and policy development. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development in a role that directly impacts the community. Located in a vibrant area, we offer a unique chance to connect with various stakeholders and contribute to a culture of learning and improvement in public services.
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Contact Detail:

Northern Ireland Public Service Ombudsman Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land NIPSO/PEO/06/26 - Policy and Engagement Officer

✨Tip Number 1

Network like a pro! Get out there and connect with people in the public sector. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Policy and Engagement Officer role.

✨Tip Number 2

Show off your research skills! When you get the chance to chat with potential employers, be ready to discuss recent findings or trends in public service delivery. This will demonstrate your passion for the role and your understanding of the issues at hand.

✨Tip Number 3

Prepare for interviews by brushing up on NIPSO’s investigations and outcomes. Familiarise yourself with their work and think about how you can contribute to improving standards. This will help you stand out as a candidate who’s genuinely interested in making a difference.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for your application and interview process. Plus, applying directly shows your enthusiasm for the role and gives you a better chance of being noticed.

We think you need these skills to ace NIPSO/PEO/06/26 - Policy and Engagement Officer

Research Skills
Policy Analysis
Outcome Measurement Development
Impact Measurement Development
Understanding of Case Decisions
Knowledge of Local Government Standards
Communication Skills
Stakeholder Engagement
Networking Skills
Analytical Skills
Problem-Solving Skills
Knowledge of Public Services
Advocacy Skills
Learning and Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Policy and Engagement Officer. We want to see how you can contribute to improving public services and standards!

Showcase Your Research Skills: Since the role involves conducting research and policy analysis, don’t forget to mention any relevant experience you have in these areas. We love seeing examples of how you've used research to drive improvements or influence decisions.

Demonstrate Your Engagement Experience: Engagement is key in this role, so share any past experiences where you've worked with public bodies, elected representatives, or advocacy groups. We’re keen to know how you’ve fostered collaboration and shared learning!

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on board with our mission to improve public services!

How to prepare for a job interview at Northern Ireland Public Service Ombudsman

✨Know Your Stuff

Make sure you’re well-versed in the specifics of NIPSO investigations and local government standards. Brush up on recent cases and outcomes, as well as the Code of Conduct for local Councillors. This will show your interviewers that you’re genuinely interested and knowledgeable about the role.

✨Showcase Your Research Skills

Prepare to discuss your research and policy analysis experience. Think of examples where you've successfully conducted research or developed policies that had a positive impact. Be ready to explain how you measure outcomes and impacts, as this is crucial for the role.

✨Engagement is Key

Since the role involves networking with various public bodies and advocacy groups, be prepared to talk about your experience in building relationships. Share specific instances where you’ve collaborated with stakeholders to improve services or standards, highlighting your communication skills.

✨Emphasise a Learning Culture

Demonstrate your understanding of the importance of learning from complaints and investigations. Discuss how you would promote a culture of learning within the Councillor community and public bodies. This shows that you align with the values of the organisation and are committed to improving public services.

NIPSO/PEO/06/26 - Policy and Engagement Officer
Northern Ireland Public Service Ombudsman

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