Complaints Standards Engagement and Support Officer
Main purpose of job
To provide a key role in supporting the Complaints Standards Manager to ensure the effective implementation of NIPSO’s complaints standards function and promote a culture change in relation to how complaints are managed by public services in Northern Ireland. This will involve the design, development and delivery of engagement and support services to public services in relation to complaints handling, the co-development and implementation of new complaints standards to include Model Complaints Handling Procedures.
#J-18808-Ljbffr
NIPSO/CSO/05/26 - Complaints Standards Engagement and Support Officer employer: Northern Ireland Public Service Ombudsman
The Northern Ireland Public Service Ombudsman is an exceptional employer that values integrity, transparency, and public service. With a strong commitment to employee development, we offer numerous growth opportunities and foster a collaborative work culture that encourages innovation and engagement. Located in a vibrant community, our team enjoys a supportive environment where their contributions directly impact the improvement of public services.
Contact Details:
Northern Ireland Public Service Ombudsman Recruitment Team
