Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a specialist team to recover Housing Benefit overpayments and penalties.
- Company: The Housing Executive, committed to equal opportunities and community representation.
- Benefits: Competitive salary, permanent position, and a supportive work environment.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Relevant qualifications or experience in an office environment required.
- Other info: Exciting opportunity for career growth in a dynamic team.
The predicted salary is between 27694 - 32597 £ per year.
Job ref: 2026-32
Job type: Permanent
Location: 29 Antrim St, Lisburn BT28 1AU
Salary: £27,694 - £32,597
Closing date: Thursday 19 Feb 2026 16:30
JOB PURPOSE: The Housing Benefit Recovery Team Leader is part of a specialist team responsible for the recovery of Housing Benefit overpayments, Housing Benefit Administrative Penalties and Low Income Rate Relief overpayments.
REQUIREMENTS:
- Possess one of the following qualifications or equivalent: (Please include dates)
- A) Higher National Diploma or equivalent level qualification (Level 4*) plus 1 year's relevant experience.
- B) A Levels or equivalent level qualification (Level 3*) and can demonstrate 2 years' relevant experience.
- Exceptionally, candidates not holding the above level of qualifications but with 3 years' relevant experience with evidence of training/learning in Housing Benefit overpayment recovery related matters may also be considered.
*Refer to Qualifications Framework for equivalencies
** Relevant experience must be within an office based environment and include either supervisory responsibility or customer care responsibility or experience in the use and maintenance of information systems.
APPLICATION PROCESS: Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS.
It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.
The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Senior HB Recovery Officer employer: Northern Ireland Housing Executive
Contact Detail:
Northern Ireland Housing Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HB Recovery Officer
✨Tip Number 1
Get to know the company! Research the Housing Executive and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it might just get your foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing benefit recovery. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Follow the instructions carefully and double-check everything before hitting submit to avoid any last-minute hiccups.
We think you need these skills to ace Senior HB Recovery Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Senior HB Recovery Officer and how your experience aligns with our needs.
Showcase Your Relevant Experience: When filling out the application form, highlight your relevant experience clearly. Use specific examples that demonstrate your skills in housing benefit recovery or customer care to make your application stand out.
Follow the Instructions: We can't stress this enough! Make sure you follow the instructions provided on the application form. If you miss something, it could affect your chances of being shortlisted, so double-check everything before submitting.
Apply Through Our Website: Remember, the only way to apply is through our careers page. Don’t forget to click the 'Continue to Application' button to get started. We’re excited to see your application!
How to prepare for a job interview at Northern Ireland Housing Executive
✨Know Your Stuff
Make sure you brush up on Housing Benefit overpayments and the specifics of the role. Familiarise yourself with relevant legislation and any recent changes in policies. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Experience
Prepare to discuss your relevant experience in detail. Whether it’s supervisory roles or customer care, have specific examples ready that highlight your skills and how they relate to the job. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges in the role, or future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Professional Yet Approachable
While it's important to maintain professionalism, don’t forget to let your personality shine through. Being approachable and friendly can make a great impression, especially in a role that involves working closely with others.
