Leasehold Unit Officer

Leasehold Unit Officer

Belfast Full-Time 26835 - 31586 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team to manage service charges for over 6000 leasehold customers.
  • Company: Be part of the Housing Executive, dedicated to providing quality housing services in Belfast.
  • Benefits: Enjoy a competitive salary and the potential for permanent or fixed-term contracts.
  • Why this job: Make a real impact in the community while developing your administrative skills in a supportive environment.
  • Qualifications: BTEC Higher or equivalent plus relevant admin experience required; customer care experience is a plus.
  • Other info: Applications must be submitted online by the deadline; late submissions won't be accepted.

The predicted salary is between 26835 - 31586 £ per year.

Job ref: 2025-83

Job type: Permanent

Location: Housing Centre, Belfast

Salary: £26,835 - £31,586

Closing date: Thursday 08 May 2025 16:30

JOB PURPOSE: The role of the Leasehold Unit Officer is to work as part of a specialist team to assist in the calculation, billing and collection of service charges for the Housing Executive's Leasehold Unit, which provides these services to the 6000 plus leasehold customers.

REQUIREMENTS:

  • Candidates must possess a BTEC Higher or equivalent qualification plus one year's relevant general administrative experience, or BTEC National or equivalent qualification plus two years' relevant general administrative experience.
  • General administrative experience must be within an office-based environment and include either investigatory responsibility, customer care responsibility, or experience in the use and maintenance of information systems.

APPLICATION PROCESS: Application should be made using the on-line application form. Instructions on how to complete the on-line form appear once the form has been accessed. Make sure you follow these instructions. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS.

PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.

The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently underrepresented in parts of our workforce.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Leasehold Unit Officer employer: Northern Ireland Housing Executive

The Housing Executive is an exceptional employer, offering a supportive work culture that prioritises employee development and growth opportunities. Located in the vibrant city of Belfast, this role as a Leasehold Unit Officer not only provides competitive salary packages but also the chance to make a meaningful impact on the lives of over 6000 leasehold customers. With a commitment to diversity and inclusion, the company fosters an environment where all employees can thrive and contribute to the community.
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Contact Detail:

Northern Ireland Housing Executive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leasehold Unit Officer

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Leasehold Unit Officer. Understanding the nuances of service charge calculations and customer care will help you demonstrate your knowledge during any interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 3

Brush up on your administrative skills, especially those related to information systems. Being able to discuss your experience with relevant software or systems can set you apart from other candidates.

✨Tip Number 4

Prepare questions to ask during the interview that show your interest in the role and the organisation. This not only demonstrates your enthusiasm but also helps you assess if the job is the right fit for you.

We think you need these skills to ace Leasehold Unit Officer

Customer Care Skills
Administrative Skills
Attention to Detail
Data Entry
Information Systems Management
Billing and Invoicing
Financial Acumen
Problem-Solving Skills
Communication Skills
Team Collaboration
Time Management
Investigatory Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Understand the Job Requirements: Carefully read the job description for the Leasehold Unit Officer position. Make sure you understand the qualifications needed, such as the BTEC Higher or National qualification and relevant administrative experience.

Tailor Your CV: Customise your CV to highlight your relevant experience in general administration, customer care, or information systems. Use specific examples that demonstrate your skills and how they relate to the role.

Follow Application Instructions: When filling out the online application form, ensure you follow all instructions provided. Pay attention to details, as incomplete applications may not be considered.

Check for Errors: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Northern Ireland Housing Executive

✨Understand the Role

Make sure you have a clear understanding of what a Leasehold Unit Officer does. Familiarise yourself with the responsibilities, especially around service charge calculations and customer care, as this will help you answer questions more confidently.

✨Showcase Your Experience

Prepare to discuss your relevant administrative experience in detail. Highlight any specific instances where you've handled customer care or worked with information systems, as these are key aspects of the role.

✨Research the Housing Executive

Take some time to learn about the Housing Executive and its mission. Understanding their values and how they serve the community can help you align your answers with their goals during the interview.

✨Prepare Questions

Think of insightful questions to ask at the end of your interview. This shows your interest in the role and helps you determine if the company culture is a good fit for you.

Leasehold Unit Officer
Northern Ireland Housing Executive
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