Financial Inclusion Manager

Financial Inclusion Manager

Full-Time 37280 - 42839 £ / year (est.) No home office possible
Northern Ireland Housing Executive

At a Glance

  • Tasks: Lead a financial inclusion service to support vulnerable customers and reduce financial exclusion.
  • Company: Join the Housing Executive, a forward-thinking employer committed to equality.
  • Benefits: Competitive salary, permanent position, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on community impact and equal opportunities.
  • Why this job: Make a real difference in people's lives by providing essential financial advice.
  • Qualifications: Degree or equivalent experience in welfare benefits and money advice required.

The predicted salary is between 37280 - 42839 £ per year.

Job ref: 2026-76

Job type: Permanent

Location: Adelaide Street, Belfast

Salary: £37,280 - £42,839

Closing date: Thursday 21 May 2026 16:30

JOB PURPOSE: The postholder will be responsible for the delivery of a customer focused financial inclusion service which embraces the Housing Executive's culture, current and future legislation, policy and procedures and best practice to customers, who may have a range of vulnerabilities, to reduce financial exclusion among our customers.

REQUIREMENTS:

  • i) Have a degree level qualification or equivalent AND have a minimum of 2 years' experience of working in an advisory role delivering welfare benefits and money/debt advice with a wide-ranging knowledge of financial products and services available for customers
  • OR ii) Can demonstrate equivalent continuing professional development or experiential learning AND have at least 3 years' experience of working in an advisory role delivering welfare benefits and money/debt advice with a wide-ranging knowledge of financial products and services available for customers

APPLICATION PROCESS: Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce. To be considered for this role you will be redirected to and must complete the application process on our careers page.

Financial Inclusion Manager employer: Northern Ireland Housing Executive

The Housing Executive is an exceptional employer, offering a supportive work culture that prioritises employee development and inclusivity. Located in the heart of Belfast, we provide our Financial Inclusion Managers with competitive salaries, comprehensive training opportunities, and a commitment to making a meaningful impact in the community by reducing financial exclusion among vulnerable customers.
Northern Ireland Housing Executive

Contact Detail:

Northern Ireland Housing Executive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Financial Inclusion Manager

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the Housing Executive. Understanding their values and mission will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience in welfare benefits and money advice clearly and confidently.

✨Tip Number 3

Showcase your passion for financial inclusion! Be ready to share specific examples of how you've helped others overcome financial challenges. This will demonstrate your commitment to the role and the impact you can make.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position.

We think you need these skills to ace Financial Inclusion Manager

Advisory Skills
Welfare Benefits Knowledge
Money/Debt Advice
Financial Products Knowledge
Customer Service Orientation
Understanding of Legislation and Policy
Vulnerability Awareness
Communication Skills
Problem-Solving Skills
Attention to Detail
Experience in Financial Inclusion Services
Professional Development
Team Collaboration

Some tips for your application 🫡

Read the Job Description Carefully: Before you start filling out the application, take a good look at the job description. We want to see how your experience aligns with the role of Financial Inclusion Manager, so make sure you understand what we're looking for!

Showcase Your Experience: When detailing your work history, focus on your advisory roles and any relevant experience in delivering welfare benefits and money advice. We love seeing how you've made a difference in previous positions, so don’t hold back!

Follow the Instructions: Make sure you follow the online application instructions to the letter. We can’t stress this enough! If you miss something, it could affect your chances of being shortlisted, and we really want to see your application.

Apply Through Our Website: Remember, the only way to apply is through our careers page. So, click that 'Continue to Application' button and get started! We’re excited to see what you bring to the table.

How to prepare for a job interview at Northern Ireland Housing Executive

✨Know Your Stuff

Make sure you brush up on your knowledge of financial products and services. Since the role focuses on delivering welfare benefits and money advice, be prepared to discuss specific examples from your experience that demonstrate your expertise in these areas.

✨Show Empathy

This position involves working with customers who may have vulnerabilities. During the interview, highlight your ability to connect with people and provide support. Share stories that showcase your empathy and understanding of their situations.

✨Understand the Culture

Familiarise yourself with the Housing Executive's culture and values. Be ready to explain how your personal values align with theirs and how you can contribute to creating a customer-focused environment.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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