Job ref: 2026-129 Job type: Contract Location: Adelaide Street, Belfast Salary: £32,597 - £36,363 Closing date: Thursday 24 Sep 2026 16:30 THIS ROLE IS FOR A FIXED TERM UNTIL 31 MARCH 2029, WHICH MAY BE EXTENDED OR BECOME PERMANENT AT A LATER STAGE IF BUSINESS REQUIREMENTS EXIST. BAND: 5 JOB PURPOSE: The Community Cohesion and Involvement Officer will assist in the delivery of NIHE Community Cohesion and Community Involvement Strategies, associated Action Plans, and develop the necessary components to deliver community cohesion within Housing Executive neighbourhoods. They will pro-actively promote Community Cohesion and Community Involvement across Northern Ireland. REQUIREMENTS: 1. i) Hold a degree (Level 6*) or equivalent AND have a minimum of 1 year's relevant experience in a customer support environment OR ii) Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing AND have a minimum of 1 year's relevant experience in a customer support environment OR iii) Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent AND have a minimum of 2 years' relevant experience in a customer support environment OR iv) Can demonstrate equivalent continuing professional development or experiential learning AND have at least 3 years' relevant experience in a customer support environment *Refer to Qualifications Framework for equivalencies
- i) Hold a degree (Level 6*) or equivalent AND have a minimum of 1 year's relevant experience in a customer support environment
- ii) Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing AND have a minimum of 1 year's relevant experience in a customer support environment
- iii) Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent AND have a minimum of 2 years' relevant experience in a customer support environment
- iv) Can demonstrate equivalent continuing professional development or experiential learning AND have at least 3 years' relevant experience in a customer support environment *Refer to Qualifications Framework for equivalencies
We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
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Community Cohesion & Involvement Officer Tlnt1_Ni employer: Northern Ireland Housing Executive
The Northern Ireland Housing Executive is an exceptional employer, offering a supportive work culture that prioritises employee development and continuous improvement. Located in the heart of Belfast, we provide competitive salaries and a commitment to diversity, ensuring all voices are heard and valued within our team. Join us to make a meaningful impact in the community while advancing your career in a dynamic and inclusive environment.
Contact Details:
Northern Ireland Housing Executive Recruitment Team
