At a Glance
- Tasks: Manage and schedule maintenance repairs for Housing Executive tenants, ensuring excellent customer service.
- Company: Join the Northern Ireland Housing Executive, dedicated to community support and service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Permanent position with potential for fixed-term contracts; apply online before the deadline!
- Why this job: Make a real difference in your community while developing valuable administrative skills.
- Qualifications: BTEC Level 3 or equivalent experience in administration required.
The predicted salary is between 26403 - 27254 £ per year.
Job ref: Job type: Permanent
Location: Cloughfern, Newtownabbey
Salary: £26,403- £27,254
Closing date: Thursday 11 Jun
JOB PURPOSE: Administrative Schedulers accurately diagnose and record maintenance repairs for Housing Executive tenants and work in partnership with others to resolve issues to support the HED Manager in the delivery of an excellent customer service via the telephone and/or by email, in line with our vision and values.
REQUIREMENTS:
- i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year's relevant general administrative experience OR
- ii) Have five GCSEs (Level 2), or equivalent qualification, plus at least two years' relevant general administrative experience OR
- iii) Can demonstrate three years' general administrative experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported workplace or on-the-job training (Please include dates)
APPLICATION PROCESS: Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS.
Administration Scheduler JBLE1_NI in Antrim employer: Northern Ireland Housing Executive
The Northern Ireland Housing Executive is an exceptional employer, offering a supportive work culture that prioritises employee development and community impact. Located in Cloughfern, Newtownabbey, we provide our staff with competitive salaries, opportunities for professional growth, and a commitment to delivering excellent customer service, making it a rewarding place to build a meaningful career.
Contact Details:
Northern Ireland Housing Executive Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Scheduler JBLE1_NI in Antrim
✨Tip Number 1
Get to know the company! Research the Northern Ireland Housing Executive and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles. Think about your past experiences and how they relate to the job description, especially around customer service and problem-solving.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on how to stand out during the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is key for an Administration Scheduler role.
We think you need these skills to ace Administration Scheduler JBLE1_NI in Antrim
Some tips for your application 🫡
Read the Job Description Carefully:Before you start filling out the application, take a good look at the job description. We want to see how your skills and experiences match what they're looking for, so make notes on key points that resonate with you.
Tailor Your Application:Don’t just send a generic application! We recommend customising your responses to highlight your relevant experience and qualifications. This shows that you’re genuinely interested in the role and understand what it entails.
Follow Instructions to the Letter:Make sure you follow all the instructions provided in the application process. We can’t stress this enough! If they ask for specific information or formats, stick to them. It’s all about showing attention to detail.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s designed to guide you step-by-step, making it easier for us to review your application. Plus, you’ll have access to all the resources you need!
How to prepare for a job interview at Northern Ireland Housing Executive
✨Know Your Stuff
Make sure you understand the role of an Administration Scheduler inside out. Familiarise yourself with the responsibilities, especially around diagnosing and recording maintenance repairs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your relevant administrative experience in detail. Whether it's from your BTEC qualification or your GCSEs, be ready to highlight specific examples of how you've successfully managed tasks similar to those in the job description. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Customer Service Focus
Since the role involves delivering excellent customer service, think of examples where you've gone above and beyond for customers. Be prepared to discuss how you handle difficult situations over the phone or via email, as this will demonstrate your ability to support the HED Manager effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the company culture, or the challenges they face. This shows that you're not just interested in the job, but also in how you can contribute to the team's success. It’s a great way to leave a lasting impression!
